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The impact of compassion on organisational identification: mediating role of positive emotion

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  • Deepak Subba
  • M.K. Rao

Abstract

In recent years, compassion has attracted the attention of organisational psychologists as there is a huge scope of exploring the domain of compassion in the literature on organisational behaviour. This study fills the gap by investigating the impact of compassion on organisational identification by conducting a survey among the employees working in the financial sector of India. For testing the theoretical model, a sample of 454 respondents was used, and for analysing the data, confirmatory factor analysis and structural equation modelling were employed. The findings indicated that compassion directly affects organisational identification, but indirectly impacts through the mediating effect of positive emotion. The theoretical model as well as all the propositions was supported, and depending on the finding, we proposed both the practical and theoretical implications. Managers need to develop compassionate acts among members in the workplace, which in turn will improve the efficiency and effectiveness of an organisation.

Suggested Citation

  • Deepak Subba & M.K. Rao, 2017. "The impact of compassion on organisational identification: mediating role of positive emotion," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 13(4), pages 428-440.
    • Handle: RePEc:ids:ijbexc:v:13:y:2017:i:4:p:428-440
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    Cited by:

    1. Muhammad Nadim & Mueen Aizaz Zafar, 2021. "Evaluation of Nurses’ Job Engagement as an Outcome of Experienced Compassion in the Workplace, Using the Lens of Affective Event Theory," SAGE Open, , vol. 11(4), pages 21582440211, November.

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