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Key prerequisites for ecosystem-based business - servitisation journey in software companies

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  • Kirsi Kokkonen
  • Sari Laitinen
  • Ville Ojanen

Abstract

Many companies across different industries have been encountering a strategic value transition from product - or technology-oriented business towards service-based business. The increasing complexity of value propositions in service-based business requires closer collaboration and openness between companies. As a result, companies' interest in ecosystem-based business has been increasing. However, companies moving towards ecosystem-based business encounter challenges as they need to renew their knowledge and business capabilities. This study presents nine main characteristics of business ecosystems to take into account, based on a literature review, and reflects with an empirical case study what kind of prerequisites they pose to three software companies targeting to ecosystem-based service business. The paper offers a framework with which the companies can think over the validity of their current situation in relation to the requirements of service-based business in ecosystems and offers new insights on how to support the adoption of ecosystem-based business activities in companies.

Suggested Citation

  • Kirsi Kokkonen & Sari Laitinen & Ville Ojanen, 2021. "Key prerequisites for ecosystem-based business - servitisation journey in software companies," International Journal of Business Environment, Inderscience Enterprises Ltd, vol. 12(3), pages 227-247.
  • Handle: RePEc:ids:ijbenv:v:12:y:2021:i:3:p:227-247
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    Cited by:

    1. Mario Morales-Parragué & Luis Araya-Castillo & Fidel Molina-Luque & Hugo Moraga-Flores, 2022. "Scientometric Analysis of Research on Corporate Social Responsibility," Sustainability, MDPI, vol. 14(4), pages 1-22, February.

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