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The impact of ERP systems on firm performance: the case of Greek enterprises

Author

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  • Fotini Voulgaris
  • Christos Lemonakis
  • Manos Papoutsakis

Abstract

There are contradicting results on the effect of enterprise resource planning (ERP) adoption to the profitability of firms. International evidence suggests that ERP systems are one of the important drivers of a firm's successful performance and competitiveness. The objective of this study is to empirically investigate the impact of ERP systems on firm performance of enterprises operating in Greece under economic crisis conditions. Our sample consists of 88 firms ERP adopters and non-adopters comparing their performance with the use of ROA, ROS and ATO metrics for a period of ten years (2001-2011). The findings suggest that the performance of ERP adopters is superior to that of the non-adopters and that there exists a significant relation between firm size and financial health of ERP adopters with respect to ROA, ROS and ATO.

Suggested Citation

  • Fotini Voulgaris & Christos Lemonakis & Manos Papoutsakis, 2015. "The impact of ERP systems on firm performance: the case of Greek enterprises," Global Business and Economics Review, Inderscience Enterprises Ltd, vol. 17(1), pages 112-129.
    • Handle: RePEc:ids:gbusec:v:17:y:2015:i:1:p:112-129
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    Citations

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    Cited by:

    1. Sinziana-Maria Rindasu, 2018. "Information security challenges - vulnerabilities brought by ERP applications and cloud platforms," The Audit Financiar journal, Chamber of Financial Auditors of Romania, vol. 16(149), pages 131-131, February.
    2. Ali, Irfan, 2016. "The impact of ERP implementation on the financial performance of the firm : An empirical study," Other publications TiSEM 876506f5-1aed-4421-aa2c-0, Tilburg University, School of Economics and Management.
    3. Christos Lemonakis & Nikolaos Sariannidis & Alexandros Garefalakis & Anastasia Adamou, 2020. "Visualizing operational effects of ERP systems through graphical representations: current trends and perspectives," Annals of Operations Research, Springer, vol. 294(1), pages 401-418, November.
    4. Morgan, Horatio M. & Ngwenyama, Ojelanki, 2015. "Real options, learning cost and timing software upgrades: Towards an integrative model for enterprise software upgrade decision analysis," International Journal of Production Economics, Elsevier, vol. 168(C), pages 211-223.

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