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Quantitative Research On The Efqm Excellence Model: A Systematicliterature Review (1991–2015)

Author

Listed:
  • Suárez, Eva

    (Andalusian Institute of Technology (España))

  • Calvo-Mora, Arturo

    (Universidad de Sevilla (España))

  • Roldán, José L.

    (Universidad de Sevilla (España))

  • Periáñez-Cristóbal, Rafael

    (Universidad de Sevilla (España))

Abstract

The purpose of the paper is to present the state of the art in quantitative research on the EFQM modelthat will guide future research lines in this field. For this, a systematic literature review from the period 1991–2015 is carried out in impact journals belonging to the Journal Citation Reports (JCR) and SCImagoJournal & Country Rank (SJR). Finally, 53 papers were selected and aspects related to the purpose, nature and instruments of data collection, type of quantitative analysis employed, sector under study and main conclusions and contributions are analysed. As a result, the study presents more than a dozen lines of future research. / 0

Suggested Citation

  • Suárez, Eva & Calvo-Mora, Arturo & Roldán, José L. & Periáñez-Cristóbal, Rafael, 2017. "Quantitative Research On The Efqm Excellence Model: A Systematicliterature Review (1991–2015)," European Research on Management and Business Economics (ERMBE), Academia Europea de Dirección y Economía de la Empresa (AEDEM), vol. 23(3), pages 147-156.
    • Handle: RePEc:idi:jermbe:v:23:y:2017:i:3:p:147-156
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    File URL: http://www.elsevier.es/en-revista-european-research-on-management-business-489-avance-resumen-quantitative-research-on-efqm-excellence-S2444883417300244
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    Citations

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    Cited by:

    1. Gustavo Dambiski Gomes de Carvalho & Luis Mauricio Martins de Resende & Joseane Pontes & Hélio Gomes de Carvalho & Leozenir Mendes Betim, 2021. "Innovation and Management in MSMEs: A Literature Review of Highly Cited Papers," SAGE Open, , vol. 11(4), pages 21582440211, October.
    2. Ola Khalid AlZawati & Imad Alsyouf & Hamdi Bashir, 2020. "An exploratory study of common issues and key differences between the European Foundation for Quality Management and the United Arab Emirates Public Sector Excellence Model: public sector organisation," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(6), pages 1156-1169, December.
    3. Oussama Hammad & Fikri Dweiri & Udechukwu Ojiako, 0. "Impact of implementing the fourth generation of excellence system on Dubai government entities’ performance," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 0, pages 1-23.
    4. Renata Turisová & Hana Pačaiová & Zuzana Kotianová & Anna Nagyová & Michal Hovanec & Peter Korba, 2021. "Evaluation of eMaintenance Application Based on the New Version of the EFQM Model," Sustainability, MDPI, vol. 13(7), pages 1-15, March.
    5. Oussama Hammad & Fikri Dweiri & Udechukwu Ojiako, 2020. "Impact of implementing the fourth generation of excellence system on Dubai government entities’ performance," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(6), pages 1271-1293, December.
    6. Ola Khalid AlZawati & Hamdi Bashir & Imad Alsyouf, 2020. "Modelling and analyzing of critical success factors for implementing UAE’s Government Excellence Model in the public sector: an ISM and Fuzzy-MICMAC approach," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(6), pages 1107-1132, December.

    More about this item

    Keywords

    EFQM model; Excellence models; Quantitative research; Systematic literature review; 0;
    All these keywords.

    JEL classification:

    • C18 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Methodolical Issues: General
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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