IDEAS home Printed from https://ideas.repec.org/a/ibn/assjnl/v12y2016i1p138-150.html
   My bibliography  Save this article

An Exploration of Supervisory Satisfaction as a Mediator Variable in Organisational Citizenship Behaviour

Author

Listed:
  • Lee Kim Lian

Abstract

This paper seeks to explore the mediating construct of supervisory satisfaction on the relationship between leadership styles and organisational citizenship behaviour in companies across Malaysia. While there have been past research that investigated the relationship between leadership styles and citizenship behaviour, until now, there is very little research investigating the mediating effects of supervisory satisfaction on such relationship especially in the Malaysian context. Data was collected from 280 respondents that represent major industries such as services, manufacturing, mining and construction. SmartPLS was used to test the proposed framework. The results show that the transformational leadership style has significant positive relationship with subordinates¡¯ organisational citizenship behaviour. This result found that supervisory satisfaction mediates the relationship between transformational leadership and citizenship behaviour. The conclusion of the research emphasizes the effects of the research for future research and practice.

Suggested Citation

  • Lee Kim Lian, 2016. "An Exploration of Supervisory Satisfaction as a Mediator Variable in Organisational Citizenship Behaviour," Asian Social Science, Canadian Center of Science and Education, vol. 12(1), pages 138-150, January.
    • Handle: RePEc:ibn:assjnl:v:12:y:2016:i:1:p:138-150
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ass/article/view/51667
    Download Restriction: no
    File URL: http://www.ccsenet.org/journal/index.php/ass/article/view/51667
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Herbert C. Kelman, 1958. "Compliance, identification, and internalization three processes of attitude change," Journal of Conflict Resolution, Peace Science Society (International), vol. 2(1), pages 51-60, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yuting Zhang & Xiaofen Yu & Ning Cai & Yong Li, 2020. "Analyzing the Employees’ New Media Use in the Energy Industry：The Role of Creative Self-Efficacy, Perceived Usefulness and Leaders’ Use," Sustainability, MDPI, vol. 12(3), pages 1-13, January.
    2. Goebel, Daniel J. & Marshall, Greg W. & Locander, William B., 2006. "Getting one's own way: An investigation of influence attempts by marketers on nonmarketing members of the firm," Journal of Business Research, Elsevier, vol. 59(7), pages 829-837, July.
    3. Terri L. Griffith & Mark A. Fuller & Gregory B. Northcraft, 1998. "Facilitator Influence in Group Support Systems: Intended and Unintended Effects," Information Systems Research, INFORMS, vol. 9(1), pages 20-36, March.
    4. Pauwels, Koen & Aksehirli, Zeynep & Lackman, Andrew, 2016. "Like the ad or the brand? Marketing stimulates different electronic word-of-mouth content to drive online and offline performance," International Journal of Research in Marketing, Elsevier, vol. 33(3), pages 639-655.
    5. Vatankhah, Sanaz & Darvishi, Maryam, 2018. "An empirical investigation of antecedent and consequences of internal brand equity: Evidence from the airline industry," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 49-58.
    6. Menguc, Bulent & Auh, Seigyoung, 2008. "Conflict, leadership, and market orientation," International Journal of Research in Marketing, Elsevier, vol. 25(1), pages 34-45.
    7. Sangho Chae & Thomas Y. Choi & Daesik Hur, 2017. "Buyer Power and Supplier Relationship Commitment: A Cognitive Evaluation Theory Perspective," Journal of Supply Chain Management, Institute for Supply Management, vol. 53(2), pages 39-60, April.
    8. James Alm & Kim M. Bloomquist & Michael McKee, 2017. "When You Know Your Neighbour Pays Taxes: Information, Peer Effects and Tax Compliance," Fiscal Studies, Institute for Fiscal Studies, vol. 38, pages 587-613, December.
    9. Tata, Sai Vijay & Prashar, Sanjeev & Gupta, Sumeet, 2020. "An examination of the role of review valence and review source in varying consumption contexts on purchase decision," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    10. Guitart, Ivan A. & Gonzalez, Jorge & Stremersch, Stefan, 2018. "Advertising non-premium products as if they were premium: The impact of advertising up on advertising elasticity and brand equity," International Journal of Research in Marketing, Elsevier, vol. 35(3), pages 471-489.
    11. Maness, Michael & Cirillo, Cinzia & Dugundji, Elenna R., 2015. "Generalized behavioral framework for choice models of social influence: Behavioral and data concerns in travel behavior," Journal of Transport Geography, Elsevier, vol. 46(C), pages 137-150.
    12. Daan Stam & Robert G. Lord & Daan van Knippenberg & Barbara Wisse, 2014. "An Image of Who We Might Become: Vision Communication, Possible Selves, and Vision Pursuit," Organization Science, INFORMS, vol. 25(4), pages 1172-1194, August.
    13. Liu, Chuang-Chun, 2016. "Understanding player behavior in online games: The role of gender," Technological Forecasting and Social Change, Elsevier, vol. 111(C), pages 265-274.
    14. Hanf, J. & Belaya, V., 2009. "The „Dark“ and the „Bright“ Sides of Power in Supply Chain Networks," Proceedings “Schriften der Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues e.V.”, German Association of Agricultural Economists (GEWISOLA), vol. 44, March.
    15. Yi Li & Dacheng Li & Nana Li, 2019. "Sustainable Influence of Manager’s Pro-Social Rule-Breaking Behaviors on Employees’ Performance," Sustainability, MDPI, vol. 11(20), pages 1-15, October.
    16. Enkeleda Stefa, 2021. "Supportive Relationship Between Teachers And Students And Among Peers," European Journal of Multidisciplinary Studies Articles, Revistia Research and Publishing, vol. 3, January -.
    17. Levy Sheldon G., 2001. "Psychology and the Study of Inter-Group Conflict," Peace Economics, Peace Science, and Public Policy, De Gruyter, vol. 7(2), pages 88-121, April.
    18. Lorenz Graf-Vlachy & Katharina Buhtz & Andreas König, 2018. "Social influence in technology adoption: taking stock and moving forward," Management Review Quarterly, Springer, vol. 68(1), pages 37-76, February.
    19. Jing Wang & Anocha Aribarg & Yves F. Atchadé, 2013. "Modeling Choice Interdependence in a Social Network," Marketing Science, INFORMS, vol. 32(6), pages 977-997, November.
    20. Xiaojun Zhang & Likoebe M. Maruping, 2008. "Household technology adoption in a global marketplace: Incorporating the role of espoused cultural values," Information Systems Frontiers, Springer, vol. 10(4), pages 403-413, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:assjnl:v:12:y:2016:i:1:p:138-150. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.