MANAGEMENT COMPETITIONS FOR SMEs: DIAGNOSTIC EVALUATION IN THE SERVICE SECTOR IN SALTILLO COAHUILA, COMPETENCIAS DIRECTIVAS PARA PYME: UNA EVALUACION DIAGNOSTICA EN EL SECTOR SERVICIOS EN SALTILLO COAHUILA

Profile model management competitions allows more effective administration and management of talent that impact the organizational and managerial performance. The objective of this work is to evaluate diagnostic management competitions in SMEs in the Services sector, in Saltillo, Coahuila. The research methodology was exploratory, descriptive and explanatory. Estimating the size of the sample was obtained from a stratified probability sampling, with a confidence level of 95%. Some 300 surveys were applied to partners, managers and supervisors. For the analysis we used the classification of management competitions Consult Psycho model AC "Wheel of competences" (2001). Cronbach Alfha assessed the reliability and validity of the research instrument with a score of 0.80. As a result management competitions with more development are The Conflict Management, People Development, and Planning. Meanwhile, Teamwork, Motivation, and Following are the weakest. Administrative managerial competence is the least strong and specifically the redaction competition was the most developed and the weakest was Data Presentation. This work provides a basis for design and implementation of a competence model policy for SMEs in the service sector that reduces the death rate and stability of economic and financial performance.