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The Relationship Between Organizational Climate And Job Satisfaction In Service Companies, Asociacion Del Clima Organizacional Y La Satisfaccion Laboral En Empresas De Servicios

Author

Listed:
  • Ma. del Rosario Garcia Velazquez
  • Tirso Javier Hernandez Gracia
  • Eleazar Gonzalez Villegas
  • Sergio Demetrio Polo Jimenez

Abstract

Organizational Development and specifically the evaluation and monitoring of employee perceived factors that that increase satisfaction level and organizational climate is fundamental. This study examines a sample of 255 employees from three service companies at Pachuca de Soto, Hidalgo. The research was quantitative, descriptive and correlational and uses two instruments: Brown & Leigh´s Organizational Climate and J. L. Melia´s Job Satisfaction (S21/26). The results show that as favorable perception of the organizational climate increases so does the members/employees’ satisfaction

Suggested Citation

  • Ma. del Rosario Garcia Velazquez & Tirso Javier Hernandez Gracia & Eleazar Gonzalez Villegas & Sergio Demetrio Polo Jimenez, 2017. "The Relationship Between Organizational Climate And Job Satisfaction In Service Companies, Asociacion Del Clima Organizacional Y La Satisfaccion Laboral En Empresas De Servicios," Revista Internacional Administracion & Finanzas, The Institute for Business and Finance Research, vol. 10(1), pages 37-48.
    • Handle: RePEc:ibf:riafin:v:10:y:2017:i:1:p:37-48
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    More about this item

    Keywords

    Organizational Climate; Job Satisfaction; Service Companies;
    All these keywords.

    JEL classification:

    • L29 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Other

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