ANALYSIS OF THE DIAGNOSIS AND INTERVENTION IN MIS and MO S FROM SOUTHERN JALISCO: A REVIEW OF ORGANIZATIONAL DEVELOPMENT ANALISIS DEL DIAGNOSTICO E INTERVENCION ORGANIZACIONAL EN MIPYMO S DEL SUR DE JALISCO UNA REVISION DESDE EL DESARROLLO ORGANIZACIONAL

This research analyzes diagnosis and intervention results in micro, small and medium size organizations (MiS&MO´S) from Southern Jalisco. The objective is to identify interventions to be implemented in the solutions of problems. We examine 70 organizations from Southern Jalisco. This study involves a phenomenological qualitative research design. The research is descriptive with a work group method from participatory-action research. During the first phase we identified the organizational development model for diagnosis. In the second phase, the results of diagnosis and intervention proposals were analyzed. The third phase implemented an improvement plan. The fourth phase was to evaluate each problem. The results showed some organizations with structural, behavior and leadership issues. We found positive aspects such as: interest of the owners of organizations to improve the work quality of workers, as well as aspects of the organization (productivity, leadership, communication, teamwork and stress management). We identified negatives such as, structure aspects, satisfaction and motivation at work, organizational communication, and the perception of individuals about their work and how it meets their personal needs. These findings suggest that specific attention should be given to resistance to change by the workers and managers