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Improving Organization Dynamic Capabilities Using Artificial Intelligence

Author

Listed:
  • Magda Hercheui
  • Rishikesh Ranjith

Abstract

Artificial Intelligence is diffusing through organizational environments, having become one of the pillars of the so-called the Fourth Industrial Revolution. This exploratory research investigates how the diffusion of Artificial Intelligence affects three Dynamic Capabilities of organizations: Sensing, Seizing and Reconfiguring. Using an interpretive approach and qualitative methods (13 semi-structure interviews with experts in the field of Artificial Intelligence), the paper suggests areas in which Artificial Intelligence is contributing to organizational Dynamic Capabilities. The findings show alignment with the academic and industry literature, pointing out implications for organizations, practitioners and researchers

Suggested Citation

  • Magda Hercheui & Rishikesh Ranjith, 2020. "Improving Organization Dynamic Capabilities Using Artificial Intelligence," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 14(1), pages 87-96.
  • Handle: RePEc:ibf:gjbres:v:14:y:2020:i:1:p:87-96
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    Citations

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    Cited by:

    1. Abou-Foul, Mohamad & Ruiz-Alba, Jose L. & López-Tenorio, Pablo J., 2023. "The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 157(C).
    2. Nick Drydakis, 2022. "Artificial Intelligence and Reduced SMEs’ Business Risks. A Dynamic Capabilities Analysis During the COVID-19 Pandemic," Information Systems Frontiers, Springer, vol. 24(4), pages 1223-1247, August.

    More about this item

    Keywords

    Artificial Intelligence; AI; Dynamic Capabilities; Sensing; Seizing; Reconfiguring;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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