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Evaluating User Satisfaction on Human Resource Management Information System (HRMIS): A Case of Kuala Lumpur City Hall, Malaysia

Author

Listed:
  • Mohd Sazili Shahibi
  • Azlinda Saidin
  • Tengku Adil Tengku Izhar

Abstract

In today’s knowledge based economy, organizational success depends tremendously on the performance of human resource management (HRM). Furthermore, Human Resource Management (HRM) has recently turned its concentration on knowledge sharing and strategic workforce analysis and has been increasingly evolving into a significant contributor on the organizational strategic management. The aim of this paper is to evaluate previous model on HRM in order to propose a framework based on Human Resource Management Information System (HRMIS) to evaluate users satisfaction. The contribution of this paper is to identify the level of user satisfaction of using HRMIS and whether there is any relationship between information quality, system quality and service quality with user satisfaction of using HRMIS.

Suggested Citation

  • Mohd Sazili Shahibi & Azlinda Saidin & Tengku Adil Tengku Izhar, 2016. "Evaluating User Satisfaction on Human Resource Management Information System (HRMIS): A Case of Kuala Lumpur City Hall, Malaysia," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(10), pages 95-116, October.
    • Handle: RePEc:hur:ijarbs:v:6:y:2016:i:10:p:95-116
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