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Competency Assessment Using Key Performance Indicators

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  • Elena Alexandra Toader
  • Laura Brad

Abstract

The paper proposes a method for computing the scores of the key performance indicators resulted in the competency assessment process. The key performance indicators are estimated considering four performance levels that an IT professional can obtain at the end of the assessment process. We suggest as the best approach for estimating the performance key indicators an online questionnaire filled by 60 employees that work in IT Romanian companies. The results provide evidence that the differences between the levels of performance are quite small. The employees of the IT companies had similar features and characteristics no matter what is their level of performance. Based on this analysis, the computed performance key indicators can be integrated into an online competency assessment tool that will help organizations in measuring the performance of their technical professionals.

Suggested Citation

  • Elena Alexandra Toader & Laura Brad, 2015. "Competency Assessment Using Key Performance Indicators," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(6), pages 75-86, June.
    • Handle: RePEc:hur:ijarbs:v:5:y:2015:i:6:p:75-86
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