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Examining Citizen’s Confidence in Institutions of Pakistan: An Analysis of Citizen’s Trust

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  • Naila Yosuf
  • Binish Nauman

Abstract

Citizens always look to Governments and their institutions to lead the way and solve their issues. Citizen’s trust in government and its institutions is considered to be an effective way to measure progress and prosperity of any society and effectiveness of its governance mechanism. This current study is conducted to investigate (I) citizen’s trust in various institutions in Pakistan like Federal Government, Provincial Government, political parties, Army, Judiciary, Police, and Media. (II) And to check the most crucial issue faced these institutions. Data is collected from Lahore from the sample size of 166 through convenience sampling. Results show that the Army is the only institution on which citizens has trust but overall respondents show distrust from the performance of all major institutions of Pakistan. Fighting terrorism, lack of coordination between Federal & Provincial Government, awareness among people, unstable political environment in country, Political pressure, race for best ratings among channels and Lack of public confidence are the most crucial issues faced by these institutions.Classification-JEL:

Suggested Citation

  • Naila Yosuf & Binish Nauman, 2015. "Examining Citizen’s Confidence in Institutions of Pakistan: An Analysis of Citizen’s Trust," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(5), pages 144-153, May.
    • Handle: RePEc:hur:ijarbs:v:5:y:2015:i:5:p:144-153
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    Citations

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    Cited by:

    1. Udaya Shankar Mishra & Hrushikesh Mallick & Balakrushna Padhi, 2023. "An Inquiry into Households’ Confidence Levels in Various Institutions in India: A Temporal Assessment from the IHDS," Review of Development and Change, , vol. 28(1), pages 90-111, June.
    2. Khan, Sohrab & Umer, Rahila & Umer, Shumaila & Naqvi, Shabbar, 2021. "Antecedents of trust in using social media for E-government services: An empirical study in Pakistan," Technology in Society, Elsevier, vol. 64(C).

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