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Supplier Selection in Hospitality Industry Using ANP

Author

Listed:
  • Emrah Onder
  • Nihan Kabadayi

Abstract

Strategic supply chain management has gained more importance with the effect of globalization. In today’s global market, well-managed supply chain is one of the most important requirements to be successful in the market. The main idea of the supply chain management is generation of good relationships between chain members to serve customers accurately. Indeed, the definitive operation levels between supply chain members determine the quality of final product/service in a supply chain. Since supply chain success highly depends on a strong collaboration between chain members, the supplier selection is a strategic decision making process which affects all supply chain performance. This strategic decision-making process involves evaluation of tangible and intangible criteria to select right suppliers with multiple objectives. Hence, supplier selection problem can be considered as a multi-criteria decision problem. In this study, the supplier selection problem is solved in a service supply chain by using one of the popular multi-criteria decision making method, analytical network process (ANP).

Suggested Citation

  • Emrah Onder & Nihan Kabadayi, 2015. "Supplier Selection in Hospitality Industry Using ANP," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(1), pages 166-186, January.
    • Handle: RePEc:hur:ijarbs:v:5:y:2015:i:1:p:166-186
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    References listed on IDEAS

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    1. Weber, Charles A. & Current, John R. & Benton, W. C., 1991. "Vendor selection criteria and methods," European Journal of Operational Research, Elsevier, vol. 50(1), pages 2-18, January.
    2. Tuncdan Baltacioglu & Erhan Ada & Melike D. Kaplan & Oznur Yurt And & Y. Cem Kaplan, 2007. "A New Framework for Service Supply Chains," The Service Industries Journal, Taylor & Francis Journals, vol. 27(2), pages 105-124, March.
    3. Li, Suhong & Ragu-Nathan, Bhanu & Ragu-Nathan, T.S. & Subba Rao, S., 2006. "The impact of supply chain management practices on competitive advantage and organizational performance," Omega, Elsevier, vol. 34(2), pages 107-124, April.
    4. Ho, William & Xu, Xiaowei & Dey, Prasanta K., 2010. "Multi-criteria decision making approaches for supplier evaluation and selection: A literature review," European Journal of Operational Research, Elsevier, vol. 202(1), pages 16-24, April.
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    Citations

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    Cited by:

    1. Argyropoulou Maria & Argyropoulou Rachel & Folinas Dimitris & Misopoulos Fotios & Najacaj Suela, 2019. "Procurement in Short Supply Chains: Lessons Learned from the Tourism Industry," International Journal of Business and Economic Sciences Applied Research (IJBESAR), Democritus University of Thrace (DUTH), Kavala Campus, Greece, vol. 12(2), pages 72-80, December.
    2. Alaa Alden Al Mohamed & Sobhi Al Mohamed, 2023. "Application of fuzzy group decision-making selecting green supplier: a case study of the manufacture of natural laurel soap," Future Business Journal, Springer, vol. 9(1), pages 1-20, December.
    3. Ana Paula Lopes & Nuria Rodriguez-Lopez, 2021. "A Decision Support Tool for Supplier Evaluation and Selection," Sustainability, MDPI, vol. 13(22), pages 1-17, November.

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    More about this item

    Keywords

    Supplier selection; Service operations; Analytic network process (ANP); Decision making; Purchasing;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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