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The Effective of Job Satisfaction on Organizational Citizenship Behavior

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Listed:
  • Sayyed Akbar Nilipour Tabatabei
  • Farima Takapoo
  • Ali Leilaeyoun

Abstract

This survey explores the relationship between job satisfaction (wage and benefits, job nature, job promotion, supervision, relation with colleagues) and organizational citizenship behavior (participation, service delivery, loyalty) among the nursing staff of social security hospitals in Isfahan province. Descriptive-filed method was used to carry out the research. The statistical population included 270 personnel employed in the hospitals in Isfahan province. Reliability of the questionnaire was examined using Cronbach's alpha coefficient that was equal to 0.843 for each questionnaire and more than 0.760 for subtest that is about the dimensions under study. Therefore, reliability of the questionnaire and subtest was confirmed. Professors and experts confirmed validity of the questionnaire. T-test was used to test the hypotheses. The results disclosed that if job satisfaction is increased, organizational citizenship behavior is enhanced significantly.

Suggested Citation

  • Sayyed Akbar Nilipour Tabatabei & Farima Takapoo & Ali Leilaeyoun, 2015. "The Effective of Job Satisfaction on Organizational Citizenship Behavior," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(1), pages 155-165, January.
    • Handle: RePEc:hur:ijarbs:v:5:y:2015:i:1:p:155-165
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    References listed on IDEAS

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    1. Park, Jeong Eun & Deitz, George D., 2006. "The effect of working relationship quality on salesperson performance and job satisfaction: Adaptive selling behavior in Korean automobile sales representatives," Journal of Business Research, Elsevier, vol. 59(2), pages 204-213, February.
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