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Effective Communication - A Viable Solution to Mediation

Author

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  • Nicoleta Elena Buzatu
  • Maria Daniela Pipas

Abstract

The ability to communicate is an essential mechanism in the construction and development of interpersonal human relationships, in order to achieve social integration. From this point of view, we consider communication as the main factor of social influence. An effective communication helps and prevents communication barriers that occur and/or to eliminate them. Effective communication, mediation and negotiation have become an essential element of survival in an era dominated and based on power relations in which conflict can occur at each step. In such a society there are many factors that can promote conflicts: lack of interest, differences in perception, difficulty in listening, automatism, emotions, stress, speech difficulties, not least but not last difficulties of personality differences. During this amalgam of social influence, effective communication is the key to success in mediating conflicts.

Suggested Citation

  • Nicoleta Elena Buzatu & Maria Daniela Pipas, 2014. "Effective Communication - A Viable Solution to Mediation," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(1), pages 681-685, January.
    • Handle: RePEc:hur:ijarbs:v:4:y:2014:i:1:p:681-685
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    Cited by:

    1. Gabriel-Cristian Constantinescu, 2016. "Mediation In The Offences From The Special Laws," Perspectives of Law and Public Administration, Societatea de Stiinte Juridice si Administrative (Society of Juridical and Administrative Sciences), vol. 5(1), pages 72-81, November.

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