Analysis of Records Management and Organizational Performance

The purpose of this study is to determine the extent to which the information users’ behaviour and proper records management contribute to the performance of an organization to ensure competitive survival. The purpose of records management in an organization, the records life cycle in an organization and electronic records management were thoroughly explored. Simple random sampling was used to select a sample size of 30 respondents. Based on the survey results, it was discovered that Ho Polytechnic as a tertiary institution does practice sound records management. It was observed that the institution’s records management is shifting from manual to electronic system of managing records by using computers and internet. This allows the users to complete and submit the information on time. The electronic filing system prevents the users from making serious mistakes that could affect the operation and image of the institution. Training, supervision and control on records management skills are recommended for all relevant employees of the institution for efficient records management to promote better institutional performance.