Product Design Evaluation Method Using Consensus Measurement, Network Analysis, and AHP

Product evaluation practices spread throughout from initial creative stages to final products before communicating them to the market. They emphasize on assessing design alternatives against specified criteria, which can help promote design process, ensure design quality, and diminish design risk before making a decision. However, how to identify and improve the reliability of product evaluation opinions toward design alternatives has an important role in adding additional insurance and reducing uncertainty to successful product design. Aiming at this issue, this study employs a consensus model by integrating network analysis and analytic hierarchy process (AHP) method. The consensus model is constructed to measure the consistency of evaluators’ preferences and determine the rounds of evaluation. Complex network theory is integrated into the product evaluation process for network analysis of evaluators’ opinions, which can help determine evaluators’ weights in each evaluation round dynamically by changing the network topology. To obtain the weight of product evaluation indices, the AHP method is applied to avoid subjectivity given by evaluators. The process of the proposed method is presented, and the details are illustrated using a product evaluation example. The case study demonstrates that the proposed method is promising for improving the consensus level of evaluators’ opinions, reducing the influence of subjectivity, and finally improving the quality of design decision-making.