The -BMAP/G/1 Queueing Model: Queue Contents and Delay Analysis

We consider a single-server discrete-time queueing system with N sources, where each source is modelled as a correlated Markovian customer arrival process, and the customer service times are generally distributed. We focus on the analysis of the number of customers in the queue, the amount of work in the queue, and the customer delay. For each of these quantities, we will derive an expression for their steady-state probability generating function, and from these results, we derive closed-form expressions for key performance measures such as their mean value, variance, and tail distribution. A lot of emphasis is put on finding closed-form expressions for these quantities that reduce all numerical calculations to an absolute minimum.