Unveiling Environmental Potential in Smartphone Repair Practices in Vientiane Capital, Laos

Waste from electrical and electronic equipment (WEEE) is expected to reach 82 million metric tons by 2030, with a global average of 7.8 kg/cap/year. In 2022, the amount of WEEE generated in Laos was 3.6 kg/cap/year, with no formal collection or treatment facilities in place. An examination of WEEE management and repair practices in the capital of Laos, Vientiane, was conducted, involving a review of the relevant literature and data gathered from interviews and online surveys of a total of 82 families, 17 junkshops, and 16 repair shops. Additionally, the environmental impact of smartphone repair activities was determined by utilizing data from existing life cycle assessment studies. The findings highlight the challenges of WEEE management, including infrastructure deficit and policy gaps. The informal sector plays a significant role in WEEE collection and dismantling. Manual dismantling takes place in junkshops prior to exportation to Vietnam, Thailand, and China. Reuse and repair are common practices and are present in both formal and informal contexts. Smartphone repair is a prevalent service alongside cooling and freezing equipment repair. The primary obstacles of repair are linked to the quality and availability of spare parts, the absence of repair guidelines and technical expertise, complicated designs, and consumer awareness. Notwithstanding the challenges associated with repairs, this case study demonstrates the environmental benefits of smartphone repair, achieving a reduction of 44% in GHG emissions compared to the conventional replacement over a 7-year observation period. Recommendations are proposed to enhance WEEE management systems and advance the repair movement.