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The Social Awareness Index as a Tool to Determine the Role of a Companion Robot in the Lives of People with Reduced Mobility

Author

Listed:
  • Emilia Kwiatkowska

    (Spatial Planning Office of the Lodz Region in Lodz, Regional Territorial Observatory, al. Piłsudskiego 12, 90-051 Lodz, Poland)

  • Marcin Janusz

    (Department of Economic Policy, Faculty of Economic Sciences, University of Warmia and Mazury in Olsztyn, Oczapowskiego 4, 10-719 Olsztyn, Poland)

  • Marek Piotrowski

    (Department of Economic Policy, Faculty of Economic Sciences, University of Warmia and Mazury in Olsztyn, Oczapowskiego 4, 10-719 Olsztyn, Poland)

  • Karolina Krzykowska-Piotrowska

    (Faculty of Transport, Warsaw University of Technology, Koszykowa 75, 00-662 Warsaw, Poland)

  • Ivano Dileo

    (Department of Economics, Law, Cybersecurity and Sports Sciences, University of Naples Parthenope, Via Guglielmo Pepe, 80035 Nola, NA, Italy)

Abstract

Robots are becoming an increasingly popular element of the developing technological reality. A companion (social) robot can be defined as an autonomous machine that recognises other robots and people and engages in social interactions. Robots of this type are designed to serve people, so they often act as guides, assistants, companions, guardians, teachers and domestic pets. This study aims to define and operationalise the components and synthetically measure the social awareness (index) concerning the usability of a companion robot in everyday life. A comprehensive new research tool was developed as part of the study in the form of an original standardised interview questionnaire by the CATI/CAWI technique. Empirical studies show that an increase in social acceptance requires that potential consumers be provided with the necessary information to know the technologies better and improve their digital skills related to social robots.

Suggested Citation

  • Emilia Kwiatkowska & Marcin Janusz & Marek Piotrowski & Karolina Krzykowska-Piotrowska & Ivano Dileo, 2024. "The Social Awareness Index as a Tool to Determine the Role of a Companion Robot in the Lives of People with Reduced Mobility," Sustainability, MDPI, vol. 16(22), pages 1-18, November.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:22:p:9744-:d:1516695
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