Human Resource Efficiency in Sustainable Railway Transport Operation

This manuscript deals with research in the field of human resource efficiency in the operation of railway transport, which is currently a very actual and important topic. The correct efficiency and organization of the work of employees in railway operations have a significant impact on sustainable railway transport and the sustainable functioning of the transport sector. This research investigated two fundamental principles of railway transport operation control: local control and remote control. Local control involves physically managing transport processes from a traffic office within the station, with a focus on direct supervision. In contrast, remote control, which relies on optical cables, allows for system operation even during malfunctions. The article compares these control methods from technological and economic perspectives. Notably, local control requires a larger number of qualified employees, impacting efficiency. This research reveals that remote control, facilitated by a relay room and traffic office at each station, enhances teamwork, providing an immediate response to situations and enabling dynamic operational adjustments. Moreover, the article assesses the required personnel for optimal staffing, considering factors such as track configuration, departing trains, and reporting district size. Economic indicators, particularly wages, show significant savings with remote control, impacting stations with excluded passenger movement more pronouncedly. The findings highlight the efficiency and economic advantages of remote control in railway transport. The specific contribution of the research to the sustainability of transport and sustainable rail transport is presented in the discussion of the manuscript.