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Service System Design of a Community-Shared Medicine Station

Author

Listed:
  • Ruohui Li

    (College of Furnishings and Industrial Design, Nanjing Forestry University, Nanjing 210037, China
    Co-Innovation Center of Efficient Processing and Utilization of Forest Resources, Nanjing Forestry University, Nanjing 210037, China)

  • Rui Li

    (Co-Innovation Center of Efficient Processing and Utilization of Forest Resources, Nanjing Forestry University, Nanjing 210037, China
    College of Art and Design, Nanjing Forestry University, Nanjing 210037, China)

  • Ruoshuang Lin

    (Architecture and Design, Birmingham City University, Birmingham B15 3TN, UK)

Abstract

Increasing health awareness has led to a rise in household medication storage, but problems of medication waste and expired medication contamination have been highlighted. We conducted in-depth interviews and developed user personas to comprehensively analyse users’ drug storage behaviours and motivations. Using a semiotic approach to product architecture design and the analytic hierarchy process (SAPAD-AHP) model, we explored core user needs. Additionally, we identified improper disposal of expired medication at home as a significant environmental issue. We propose a community-shared medicine service model aimed at reducing medication waste and pollution through sharing and recycling resources. This model enhances the utilisation of medical equipment, offers users convenient and eco-friendly health services, and promotes sustainable development.

Suggested Citation

  • Ruohui Li & Rui Li & Ruoshuang Lin, 2024. "Service System Design of a Community-Shared Medicine Station," Sustainability, MDPI, vol. 16(16), pages 1-25, August.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:16:p:6827-:d:1453033
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    References listed on IDEAS

    as
    1. Shuchih Ernest Chang & Erik Chiaway Chang & Yijou Chen, 2022. "Blockchain Meets Sharing Economy: A Case of Smart Contract Enabled Ridesharing Service," Sustainability, MDPI, vol. 14(21), pages 1-23, October.
    2. Justyna Rogowska & Agnieszka Zimmermann, 2022. "Household Pharmaceutical Waste Disposal as a Global Problem—A Review," IJERPH, MDPI, vol. 19(23), pages 1-29, November.
    Full references (including those not matched with items on IDEAS)

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