Digital Service Quality Measurement Model Proposal and Prototype Development
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- Osama Harfoushi & Dana Hasan & Ruba Obiedat, 2018. "Sentiment Analysis Algorithms through Azure Machine Learning: Analysis and Comparison," Modern Applied Science, Canadian Center of Science and Education, vol. 12(7), pages 1-49, July.
- Steve Jones & Gordon W. Paynter, 2002. "Automatic extraction of document keyphrases for use in digital libraries: Evaluation and applications," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 53(8), pages 653-677.
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text mining; sentiment analysis; service quality; keyword extractions; municipality;All these keywords.
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