Mapping Product Returns Processes in Multichannel Retailing: Challenges and Opportunities
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- Danni Zhang & Regina Frei & Gary Wills & Enrico Gerding & Steffen Bayer & Prince Kwame Senyo, 2023. "Strategies and practices to reduce the ecological impact of product returns: An environmental sustainability framework for multichannel retail," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4636-4661, November.
- Azlin Abdul Latif & Nur Farizan Tarudin & Muhammad Akmal Asyraaf Adlan & Rudiah Md Hanafiah & Mohd Hafiz Zulfakar, 2024. "Reverse Logistics for Food and Beverages in Grocery Stores: Benefit the Customers and the Businesses," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(8), pages 4141-4151, August.
- Rafael Villa & Marta Serrano & Tomás García & Gema González, 2023. "To Green or Not to Green: The E-Commerce-Delivery Question," Sustainability, MDPI, vol. 15(16), pages 1-21, August.
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product returns; reverse supply chains; retail; sustainability;All these keywords.
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