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Systematic Mapping of Digital Gap and Gender, Age, Ethnicity, or Disability

Author

Listed:
  • Inés Alvarez-Icaza Longoria

    (School of Architecture, Art and Design, Tecnologico de Monterrey, Mexico City 14380, Mexico)

  • Rogelio Bustamante-Bello

    (School of Engineering and Science, Tecnologico de Monterrey, Mexico City 14380, Mexico)

  • María Soledad Ramírez-Montoya

    (School of Humanities and Education, Tecnologico de Monterrey, Monterrey 64849, Mexico)

  • Arturo Molina

    (School of Engineering and Science, Tecnologico de Monterrey, Mexico City 14380, Mexico)

Abstract

Rapid technological evolution defines the first two decades of the millennium. This phenomenon has increased the digital gap, disparities, and inequalities in global and local contexts. This paper reports a systematic literature mapping of 180 articles published from 2000 to 2021 discussing the digital gap. The documents were retrieved using boolean operations in two databases, adding terms related to gender, age, ethnicity, and disabilities, focusing on population groups that are especially vulnerable to the effects of this phenomenon. The method included categorizing the retrieved documents to provide a general view of the most concerning topics in the academic and research community. This analysis concludes (a) the approaches to address this topic are diverse, as this is a multilayered, complex, and interconnected issue; (b) many studies refer to developed countries; however, fewer are those who observe or analyze the underdeveloped regions; (c) the majority of published papers in the last decade report information and communication technologies (ICT) and their role in bridging the gap, showing an opportunity area for designing these technologies considering more accessible approaches through flexible technology approaches; (d) this study’s results are a valuable source of information to identify the design requirements for accessible products and service systems. The last section provides a detailed explanation of the findings.

Suggested Citation

  • Inés Alvarez-Icaza Longoria & Rogelio Bustamante-Bello & María Soledad Ramírez-Montoya & Arturo Molina, 2022. "Systematic Mapping of Digital Gap and Gender, Age, Ethnicity, or Disability," Sustainability, MDPI, vol. 14(3), pages 1-20, January.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:3:p:1297-:d:732035
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    References listed on IDEAS

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    1. Abu H. Ayob, 2021. "E-commerce adoption in ASEAN: who and where?," Future Business Journal, Springer, vol. 7(1), pages 1-11, December.
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    Cited by:

    1. Gregory Scott Child & Kim Song, 2023. "Digital Inequities: Promoting Digital Justice during the COVID-19 Pandemic," Sustainability, MDPI, vol. 15(17), pages 1-21, August.
    2. Huan Wang, 2022. "Knowledge or Responsibility? The Role of Media Use on Citizens’ Willingness to Pay for Environment Governance," Sustainability, MDPI, vol. 14(21), pages 1-15, November.
    3. Hayet Kerras & Susana Bautista & Danilo Santos Piñeros Perea & María Dolores de-Miguel Gómez, 2022. "Closing the Digital Gender Gap among Foreign University Students: The Challenges Ahead," Sustainability, MDPI, vol. 14(19), pages 1-28, September.
    4. María del Mar Molero Jurado & María del Mar Simón Márquez & África Martos Martínez & Ana Belén Barragán Martín & María del Carmen Pérez-Fuentes & José Jesús Gázquez Linares, 2022. "Qualitative Analysis of Use of ICTs and Necessary Personal Competencies (Self-Efficacy, Creativity and Emotional Intelligence) of Future Teachers: Implications for Education," Sustainability, MDPI, vol. 14(19), pages 1-16, September.

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