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Digital Platforms for the Common Good: Social Innovation for Active Citizenship and ESG

Author

Listed:
  • Evangelos Katsamakas

    (Gabelli School of Business, Fordham University, New York, NY 10023, USA)

  • Kostapanos Miliaresis

    (Gabelli School of Business, Fordham University, New York, NY 10023, USA)

  • Oleg V. Pavlov

    (Department of Social Science and Policy Studies, Worcester Polytechnic Institute, Worcester, MA 01609, USA)

Abstract

The platform business model has attracted significant attention in business research and practice. However, much of the existing literature studies commercial platforms that seek to maximize profit. In contrast, we focus on a platform for volunteers that aims to maximize social impact. This business model is called a platform for the common good . The article proposes a Causal Loop Diagram (CLD) model that explains how a platform for the common good creates value. Our model maps the key strategic feedback loops that constitute the core structure of the platform and explains its growth and performance through time. We show that multiple types of network effects create interlocking, reinforcing feedback loops. Overall, the article contributes towards a dynamic theory of the platforms for the common good. Moreover, the article provides insights for social entrepreneurs who seek to build, understand, and optimize platforms that maximize social value and managers of companies that seek to participate in such platforms. Social entrepreneurs should seek to leverage the critical feedback loops of their platform.

Suggested Citation

  • Evangelos Katsamakas & Kostapanos Miliaresis & Oleg V. Pavlov, 2022. "Digital Platforms for the Common Good: Social Innovation for Active Citizenship and ESG," Sustainability, MDPI, vol. 14(2), pages 1-12, January.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:2:p:639-:d:719535
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    Citations

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    Cited by:

    1. Evangelos Katsamakas, 2024. "Business models for the simulation hypothesis," Papers 2404.08991, arXiv.org.
    2. Fangchao Xu & Xin Lu & Xiukun Zhao, 2022. "The Implications of Socially Responsible Retailing Platform on Channel Structure Choice and Product Quality Decisions," Sustainability, MDPI, vol. 14(9), pages 1-14, May.
    3. Chaohong Na & Xue Chen & Xiaojun Li & Yuting Li & Xiaolan Wang, 2022. "Digital Transformation of Value Chains and CSR Performance," Sustainability, MDPI, vol. 14(16), pages 1-24, August.
    4. Wajeeh Daher & Amal Omar & Hadeel Swaity & Bushra Allan & Sarah Dar Issa & Zahera Amer & Aseel Halabi, 2022. "Upper-Basic Schoolteachers’ Beliefs about Their Students’ Awareness of Digital Citizenship," Sustainability, MDPI, vol. 14(19), pages 1-11, October.
    5. Wang, Quan-Jing & Tang, Kai & Hu, Hai-Qing, 2022. "The impact of digital finance on green innovation: Evidence from provinces in China," Innovation and Green Development, Elsevier, vol. 1(1).
    6. Qiaohua Lin & Xinyi Dai & Qiuwang Cheng & Wenhe Lin, 2022. "Can Digital Inclusive Finance Promote Food Security? Evidence from China," Sustainability, MDPI, vol. 14(20), pages 1-18, October.
    7. Dongshu Jiang & ZhiXing Ni & Yuxiu Chen & Xue Chen & Chaohong Na, 2022. "Influence of Financial Shared Services on the Corporate Debt Cost under Digitalization," Sustainability, MDPI, vol. 15(1), pages 1-17, December.

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