Determinants of the Relationship of Medical Service Entities in the Virtual Environment
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- Vargo, Stephen L. & Lusch, Robert F., 2017. "Service-dominant logic 2025," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 46-67.
- Hollebeek, Linda D. & Glynn, Mark S. & Brodie, Roderick J., 2014. "Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation," Journal of Interactive Marketing, Elsevier, vol. 28(2), pages 149-165.
- Lega, Federico & DePietro, Carlo, 2005. "Converging patterns in hospital organization: beyond the professional bureaucracy," Health Policy, Elsevier, vol. 74(3), pages 261-281, November.
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- Jacqueline Zonichenn Reis & Rodrigo Franco Gonçalves & Marcia Terra da Silva & Nikolai Kazantsev, 2022. "Business Models for the Internet of Services: State of the Art and Research Agenda," Future Internet, MDPI, vol. 14(3), pages 1-18, February.
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Keywords
service management 1; engagement determinates 2; patient–healthcare organization relationships;All these keywords.
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