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Multicriteria Decision Making for Evaluating and Selecting Information Systems Projects: A Sustainability Perspective

Author

Listed:
  • Anquan Zou

    (Business and Law School, Foshan University, Foshan 528000, China)

  • Sophia Xiaoxia Duan

    (School of Management and Marketing, Charles Sturt University, Albury 2640, Australia)

  • Hepu Deng

    (Business and Law School, Foshan University, Foshan 528000, China
    School of Business Information Technology and Logistics, RMIT University, Melbourne, VIC 3000, Australia)

Abstract

This paper develops a multicriteria analysis method for effectively making the selection decision on information systems (IS) projects for project management in organizations from a sustainability perspective. The triple bottom line principle of sustainability in organizations is carefully considered in formulating the IS project selection process as a multicriteria analysis problem. The subjectiveness of the decision-making process is modelled by linguistic variables approximated by fuzzy numbers. The positive and the negative ideal solution concepts are used to calculate the overall sustainability performance of individual IS projects in a comprehensive manner. A decision support system framework is then constructed with the use of the developed method for facilitating the IS project selection process. Such a system can provide organizations with an effective mechanism for comprehensively evaluating available IS projects from a sustainability perspective. An example is presented for demonstrating the flexibility and effectiveness of the proposed method in solving the IS project selection problem.

Suggested Citation

  • Anquan Zou & Sophia Xiaoxia Duan & Hepu Deng, 2019. "Multicriteria Decision Making for Evaluating and Selecting Information Systems Projects: A Sustainability Perspective," Sustainability, MDPI, vol. 11(2), pages 1-13, January.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:2:p:347-:d:196871
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    References listed on IDEAS

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    1. World Commission on Environment and Development,, 1987. "Our Common Future," OUP Catalogue, Oxford University Press, number 9780192820808.
    2. Hepu Deng & Feng Luo & Santoso Wibowo, 2018. "Multi-Criteria Group Decision Making for Green Supply Chain Management under Uncertainty," Sustainability, MDPI, vol. 10(9), pages 1-13, September.
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    Cited by:

    1. Sophia Xiaoxia Duan & Santoso Wibowo & Josephine Chong, 2021. "A Multicriteria Analysis Approach for Evaluating the Performance of Agriculture Decision Support Systems for Sustainable Agribusiness," Mathematics, MDPI, vol. 9(8), pages 1-16, April.
    2. Tavana, Madjid & Khosrojerdi, Ghasem & Mina, Hassan & Rahman, Amirah, 2019. "A hybrid mathematical programming model for optimal project portfolio selection using fuzzy inference system and analytic hierarchy process," Evaluation and Program Planning, Elsevier, vol. 77(C).
    3. Hepu Deng & Sophia Xiaoxia Duan & Donghui Jie & Jiangjing Fu, 2019. "An Efficiency-Based Approach for Selecting Electronic Markets in Sustainable Electronic Business: A SME’s Perspective," Sustainability, MDPI, vol. 11(7), pages 1-13, March.
    4. Zhang, Ying & Zhu, Jing & Xu, Nan & Duan, Sophia Xiaoxia & Huang, Xiaodi, 2021. "Optimal selection of expatriates for cross-border assignment to enhance manufacturing efficiency," International Journal of Production Economics, Elsevier, vol. 232(C).
    5. Lihui Liu & Hepu Deng, 2020. "A Fuzzy Approach for Ranking Discrete Multi-Attribute Alternatives under Uncertainty," Mathematics, MDPI, vol. 8(6), pages 1-12, June.

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