Cognitive Conflict in Technological Environment: Cognitive Process and Emotions through Intuitive Errors in Area, Perimeter and Volume

This study was conducted among 28 seventh-grade students. They worked in groups in an activity with modeling features; the activity consisted of three tasks dealing with an intuitive error, namely, same A–same B. The data source was nine video recordings of three groups across the three activities. The results obtained from analyses of students’ discussions and interactions indicate that they moved through three central stages: the intuitive error stage, the revealing of the intuitive error connected with cognitive conflict and the stage of overcoming the intuitive errors. In each of the three stages in the three tasks, we identified similar emotion features among the three groups across the three tasks. In the intuitive error stage, the participants were characterized by confidence, comfort and enjoyment. In revealing the intuitive errors, we identified several indicators and signs of non-comfortable situations by revealing the errors in the three tasks, such as a high sound or sad tone of voice, physical movements such as moving closer to the computer screen and other physical indicators such as opening the mouth and putting a hand on the head or the face. After overcoming and understanding the sources of the errors, the participants showed confidence that was clear in their facial signs, joy and smiles, loud tone and eye contact between students and the teacher, or between students.