IDEAS home Printed from https://ideas.repec.org/a/gam/jlands/v11y2022i10p1652-d924661.html
   My bibliography  Save this article

Tackling Comprehensive Evaluation of Tourism Community Resilience: A Probabilistic Hesitant Linguistic Group Decision Making Approach

Author

Listed:
  • Junling Zhang

    (College of Economics and Management, Zhejiang Normal University, Jinhua 321004, China)

  • Linying Shen

    (College of Economics and Management, Zhejiang Normal University, Jinhua 321004, China
    These authors contributed equally to this work.)

  • Lijun Liu

    (College of Economics and Management, Zhejiang Normal University, Jinhua 321004, China
    These authors contributed equally to this work.)

  • Xiaowen Qi

    (School of Business Administration, Zhejiang University of Finance & Economics, Hangzhou 310018, China)

  • Changyong Liang

    (School of Management, Hefei University of Technology, Hefei 230009, China)

Abstract

Community-based tourism (CBT) has been adopted as an effective and practical solution to land use policies by governments that simultaneously pursue upgrading of local economy, conservation of local ecosystem and development of local communities. Confronting with new normality of detrimental eventualities in situated environments, destination management organizations (DMOs) or local governments have to employ effective governance strategies for fostering tourism community resilience in order to sustain development of CBT destinations. In viewing of that facilitating development through evaluation usually manifests as an efficient strategy in governance practices, this paper contributes to fill two main gaps in tackling comprehensive evaluation of tourism community resilience. Firstly, by noticing the fact that current literature overlooks processual characteristics of tourism community resilience, which originate from integration of disaster management and destination management (DM2), we have developed an analytical framework comprised of six attributes for comprehensively evaluating tourism community resilience. Secondly, aiming at the phenomena that cognitive assessments on attributes of tourism community resilience often exhibit complicate uncertainties caused by low-structured or ill-structured problem nature, we have put forward a powerful expression tool of probabilistic dual hesitant fuzzy uncertain unbalanced linguistic set (PDHF_UUBLS) to simultaneously capture evaluators’ cognitive characteristics of decision hesitancy, bipolar epistemic notions and relative importance among assessments. Then by formalizing comprehensive evaluation of tourism community resilience as a multiple attributes decision making process, we construct an effective multiple attributes group decision making (MAGDM) approach with assessments in the form of PDHF_UUBLS. Theoretical analyses verify the effectiveness of our constructed MAGDM approach and also show the approach avoids potential information distortion in comparison with other approaches. Overall, this paper provides effective and pertinent solutions, with both analytical framework and methodology, to the urgent task of comprehensive evaluation of tourism community resilience in DM2 agenda, thereby is of apparent significance in governance practice of CBT.

Suggested Citation

  • Junling Zhang & Linying Shen & Lijun Liu & Xiaowen Qi & Changyong Liang, 2022. "Tackling Comprehensive Evaluation of Tourism Community Resilience: A Probabilistic Hesitant Linguistic Group Decision Making Approach," Land, MDPI, vol. 11(10), pages 1-32, September.
    • Handle: RePEc:gam:jlands:v:11:y:2022:i:10:p:1652-:d:924661
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2073-445X/11/10/1652/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2073-445X/11/10/1652/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Pappas, Nikolaos & Papatheodorou, Andreas, 2017. "Tourism and the refugee crisis in Greece: Perceptions and decision-making of accommodation providers," Tourism Management, Elsevier, vol. 63(C), pages 31-41.
    2. Tolkach, Denis & King, Brian, 2015. "Strengthening Community-Based Tourism in a new resource-based island nation: Why and how?," Tourism Management, Elsevier, vol. 48(C), pages 386-398.
    3. Alexandra Bec & Char-lee J. Moyle & Brent D. Moyle, 2019. "Community Resilience to Change: Development of an Index," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 142(3), pages 1103-1128, April.
    4. Luthe, Tobias & Wyss, Romano, 2014. "Assessing and planning resilience in tourism," Tourism Management, Elsevier, vol. 44(C), pages 161-163.
    5. Junling Zhang & Xiaowen Qi & Changyong Liang, 2018. "Tackling Complexity in Green Contractor Selection for Mega Infrastructure Projects: A Hesitant Fuzzy Linguistic MADM Approach with considering Group Attitudinal Character and Attributes’ Interdependen," Complexity, Hindawi, vol. 2018, pages 1-31, December.
    6. Bin Zhu & Zeshui Xu & Meimei Xia, 2012. "Dual Hesitant Fuzzy Sets," Journal of Applied Mathematics, Hindawi, vol. 2012, pages 1-13, May.
    7. Ritchie, Brent W. & Jiang, Yawei, 2019. "A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management," Annals of Tourism Research, Elsevier, vol. 79(C).
    8. Orchiston, Caroline & Prayag, Girish & Brown, Charlotte, 2016. "Organizational resilience in the tourism sector," Annals of Tourism Research, Elsevier, vol. 56(C), pages 145-148.
    9. Lance Gunderson & Stephen Light, 2006. "Adaptive management and adaptive governance in the everglades ecosystem," Policy Sciences, Springer;Society of Policy Sciences, vol. 39(4), pages 323-334, December.
    10. Yun Eui Choi & Kihwan Song & Min Kim & Junga Lee, 2017. "Transformation Planning for Resilient Wildlife Habitats in Ecotourism Systems," Sustainability, MDPI, vol. 9(4), pages 1-28, March.
    11. Becken, Susanne & Hughey, Kennet F.D., 2013. "Linking tourism into emergency management structures to enhance disaster risk reduction," Tourism Management, Elsevier, vol. 36(C), pages 77-85.
    12. Kirsten Maclean & Michael Cuthill & Helen Ross, 2014. "Six attributes of social resilience," Journal of Environmental Planning and Management, Taylor & Francis Journals, vol. 57(1), pages 144-156, January.
    13. João Romão & Kazuo Machino & Peter Nijkamp, 2017. "Assessment of wellness tourism development in Hokkaido: a multicriteria and strategic choice analysis," Asia-Pacific Journal of Regional Science, Springer, vol. 1(1), pages 265-290, April.
    14. Stephanie Duchek, 2020. "Organizational resilience: a capability-based conceptualization," Business Research, Springer;German Academic Association for Business Research, vol. 13(1), pages 215-246, April.
    15. Xiaowen Qi & Junling Zhang & Changyong Liang, 2018. "Multiple Attributes Group Decision-Making Approaches Based on Interval-Valued Dual Hesitant Fuzzy Unbalanced Linguistic Set and Their Applications," Complexity, Hindawi, vol. 2018, pages 1-22, April.
    16. Bai, Yuntao & Lin, Li & Li, Peter Ping, 2016. "How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership," Journal of Business Research, Elsevier, vol. 69(9), pages 3240-3250.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yang, Eunjung & Kim, Jinwon & Pennington-Gray, Lori & Ash, Kevin, 2021. "Does tourism matter in measuring community resilience?," Annals of Tourism Research, Elsevier, vol. 89(C).
    2. Blesilda P. Badoc-Gonzales & Ma. Belinda S. Mandigma & Jackson J. Tan, 2022. "SME resilience as a catalyst for tourism destinations: a literature review," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 12(1), pages 23-44, December.
    3. Jang, Seongsoo & Park, Jin Suk & Choi, Youngseok Thomas, 2022. "Organizational resource and resilience in tourism," Annals of Tourism Research, Elsevier, vol. 93(C).
    4. Ritchie, Brent W. & Jiang, Yawei, 2019. "A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management," Annals of Tourism Research, Elsevier, vol. 79(C).
    5. Stella Karoulia & Eleni Gaki & Stella Kostopoulou & Dimitrios Lagos, 2016. "Greek tourism sector and signs of resilience," ERSA conference papers ersa16p691, European Regional Science Association.
    6. Diego R. Toubes & Noelia Araújo-Vila & José A. Fraiz-Brea, 2021. "Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)," Sustainability, MDPI, vol. 13(21), pages 1-17, October.
    7. Yuan, Ruizhi & Luo, Jun & Liu, Martin J. & Yu, Jiang, 2022. "Understanding organizational resilience in a platform-based sharing business: The role of absorptive capacity," Journal of Business Research, Elsevier, vol. 141(C), pages 85-99.
    8. Bogdan-Constantin Ibanescu & Mihail Eva & Alexandra Gheorghiu, 2020. "Questioning the Role of Tourism as an Engine for Resilience: The Role of Accessibility and Economic Performance," Sustainability, MDPI, vol. 12(14), pages 1-13, July.
    9. Yung-Chieh Wang & Shyang-Woei Lin & Chun-Hung Lee, 2020. "Conducting an Evaluation Framework for Disaster Management under Adaptive Organization Change in a School System," Sustainability, MDPI, vol. 12(16), pages 1-19, August.
    10. Reddy, Maharaj Vijay & Boyd, Stephen W. & Nica, Mirela, 2020. "Towards a post-conflict tourism recovery framework," Annals of Tourism Research, Elsevier, vol. 84(C).
    11. Corbet, Shaen & Efthymiou, Marina & Lucey, Brian & O'Connell, John F., 2021. "When lightning strikes twice: The tragedy-induced demise and attempted corporate resuscitation of Malaysia airlines," Annals of Tourism Research, Elsevier, vol. 87(C).
    12. Tomasz Ingram & Monika Wieczorek-Kosmala & Karel Hlaváček, 2023. "Organizational Resilience as a Response to the Energy Crisis: Systematic Literature Review," Energies, MDPI, vol. 16(2), pages 1-35, January.
    13. Tai-Ming Wut & Stephanie-Wing Lee & Jing (Bill) Xu, 2022. "Role of Organizational Resilience and Psychological Resilience in the Workplace—Internal Stakeholder Perspective," IJERPH, MDPI, vol. 19(18), pages 1-14, September.
    14. Valentina Della Corte & Giovanna Del Gaudio & Fabiana Sepe & Simone Luongo, 2021. "Destination Resilience and Innovation for Advanced Sustainable Tourism Management: A Bibliometric Analysis," Sustainability, MDPI, vol. 13(22), pages 1-19, November.
    15. Tomej, Kristof & Bilynets, Iana & Koval, Oleksandr, 2023. "Tourism business resilience in the time of war," Annals of Tourism Research, Elsevier, vol. 99(C).
    16. Juan Antonio Duro & Melchor Fernández-Fernández & Alejandro Pérez-Laborda & Jaume Rosselló-Nadal, 2024. "Towards a risk-adjusted tourism and travel competitiveness index," Tourism Economics, , vol. 30(4), pages 947-968, June.
    17. Haisheng Hu & Keshuai Xu, 2022. "Visualizing the Development of Research on Tourism Resilience With Mixed Methods," SAGE Open, , vol. 12(3), pages 21582440221, September.
    18. Mingwei Li & Shaoen Cheng & Man Lu, 2024. "Impact of information technology capabilities on organizational resilience: the mediating role of social capital," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-11, December.
    19. Elena Prodi & Vincenzo Fasone & Marco R Di Tommaso, 2024. "Does industry resilience matter for postshock industrial policy? A focus on tourism-related industries," Tourism Economics, , vol. 30(2), pages 389-416, March.
    20. Wojciech Fedyk & Mariusz Sołtysik & Justyna Bagińska & Mateusz Ziemba & Małgorzata Kołodziej & Jacek Borzyszkowski, 2022. "How Did the COVID-19 Pandemic Affect Functional Relationships in Activities between Members in a Tourism Organization? A Case Study of Regional Tourism Organizations in Poland," Sustainability, MDPI, vol. 14(19), pages 1-20, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jlands:v:11:y:2022:i:10:p:1652-:d:924661. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.