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The Role of Health Kiosks in 2009: Literature and Informant Review

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  • Ray Jones

    (Faculty of Health and Social Work, University of Plymouth, Plymouth PL4 8AA, UK)

Abstract

Kiosks can provide patients with access to health systems in public locations, but with increasing home Internet access their usefulness is questioned. A literature and informant review identified kiosks used for taking medical histories, health promotion, self assessment, consumer feedback, patient registration, patient access to records, and remote consultations. Sited correctly with good interfaces, kiosks can be used by all demographics but many ‘projects’ have failed to become routine practice. A role remains for: (a) integrated kiosks as part of patient ‘flow’, (b) opportunistic kiosks to catch people’s attention. Both require clear ‘ownership’ to succeed.

Suggested Citation

  • Ray Jones, 2009. "The Role of Health Kiosks in 2009: Literature and Informant Review," IJERPH, MDPI, vol. 6(6), pages 1-38, June.
    • Handle: RePEc:gam:jijerp:v:6:y:2009:i:6:p:1818-1855:d:5177
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    Cited by:

    1. Ning Lu & Yefei Li & Bochu Xu, 2022. "Evaluation of the Suitability of Smart Health Products for Aging Based on the IIVAHP-CRITIC Model: A Case Study of Smart Health Kiosk," Sustainability, MDPI, vol. 14(15), pages 1-16, July.

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    Keywords

    kiosk; health systems; Internet;
    All these keywords.

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