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Challenges and Feasibility of Co-Design Methods for Improving Parent Information in Maternity Care

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  • Kathryn Kynoch

    (Mater Health, Mater Misericordiae Limited, Newstead, QLD 4006, Australia
    Queensland Centre for Evidence Based Nursing and Midwifery: A Joanna Briggs Centre of Excellence, Mater Health, Newstead, QLD 4006, Australia
    Australian Centre for Health Services Innovation (AusHSI), School of Public Health and Social Work, Faculty of Health, Queensland University of Technology, Brisbane, QLD 4000, Australia)

  • Anthony Tuckett

    (Curtin School of Nursing, Curtin University, Perth, WA 6102, Australia)

  • Annie McArdle

    (Mater Health, Mater Misericordiae Limited, Newstead, QLD 4006, Australia
    Queensland Centre for Evidence Based Nursing and Midwifery: A Joanna Briggs Centre of Excellence, Mater Health, Newstead, QLD 4006, Australia)

  • Mary-Anne Ramis

    (Mater Health, Mater Misericordiae Limited, Newstead, QLD 4006, Australia
    Queensland Centre for Evidence Based Nursing and Midwifery: A Joanna Briggs Centre of Excellence, Mater Health, Newstead, QLD 4006, Australia)

Abstract

This study explored the feasibility of using experience-based co-design methods (EBCD), based on participatory action principles, to improve service delivery regarding parent information needs within a metropolitan postnatal maternity unit. Data were collected from January 2018 to March 2019 from parents and staff using surveys, video interviews, a focus group and ward observations of episodes where parents were provided information. Participants included postnatal mothers who had recently given birth, their partners and hospital staff. Survey results ( n = 31) were positive regarding content and satisfaction with information delivery. Data from the staff focus group (seven participants) and in-depth video interviews with mothers ( n = 4) identified common themes, including challenges to information delivery due to time pressures, the value of breastfeeding advice and environmental influences. Overall, parents were satisfied with the information delivered; however, inconsistencies were present, with time pressures and other environmental factors reported as influencing the process. Staff and parents both identified the amount of content being delivered in such a short time frame as a major challenge and tailoring information was difficult due to individual experiences and circumstances. Additional resources or alternative methods are suggested for conducting future studies to capture patient experience within a similar busy hospital setting.

Suggested Citation

  • Kathryn Kynoch & Anthony Tuckett & Annie McArdle & Mary-Anne Ramis, 2022. "Challenges and Feasibility of Co-Design Methods for Improving Parent Information in Maternity Care," IJERPH, MDPI, vol. 19(7), pages 1-13, March.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:7:p:3764-:d:776797
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    References listed on IDEAS

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    1. Marja Kaunonen & Leena Hannula & Marja‐Terttu Tarkka, 2012. "A systematic review of peer support interventions for breastfeeding," Journal of Clinical Nursing, John Wiley & Sons, vol. 21(13-14), pages 1943-1954, July.
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    Cited by:

    1. Nan Zhang & Shanshan An, 2022. "Consistency of Delivery Mode Increases Chinese Mothers’ Maternal Satisfaction: The Effect of Perception of Support from Medical Staff and Mothers’ Self-Efficacy," IJERPH, MDPI, vol. 19(22), pages 1-14, November.

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