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Toward the Integration of Technology-Based Interventions in the Care Pathway for People with Dementia: A Cross-National Study

Author

Listed:
  • Vera Stara

    (Models for Ageing Care and Technology, IRCCS INRCA-National Institute of Health and Science on Aging, 60124 Ancona, Italy)

  • Benjamin Vera

    (iHome Lab, University of Applied Sciences & Arts, 6048 Lucerne, Switzerland)

  • Daniel Bolliger

    (iHome Lab, University of Applied Sciences & Arts, 6048 Lucerne, Switzerland)

  • Susy Paolini

    (Unit of Neurology, IRCCS INRCA-National Institute of Health and Science on Aging, 60124 Ancona, Italy)

  • Michiel de Jong

    (Research Group IT Innovations in Healthcare, Windesheim University of Applied Sciences, 8017 Zwolle, The Netherlands)

  • Elisa Felici

    (Models for Ageing Care and Technology, IRCCS INRCA-National Institute of Health and Science on Aging, 60124 Ancona, Italy)

  • Stephanie Koenderink

    (De Parabol, 7433 Schalkhaar, The Netherlands)

  • Lorena Rossi

    (Models for Ageing Care and Technology, IRCCS INRCA-National Institute of Health and Science on Aging, 60124 Ancona, Italy)

  • Viviane Von Doellen

    (One More Project OMP SàRL-S, 7570 Mersch, Luxembourg)

  • Mirko di Rosa

    (Unit of Geriatric Pharmacoepidemiology and Biostatistics, IRCCS INRCA-National Institute of Health and Science on Aging, 60124 Ancona, Italy)

Abstract

Background: The integration of technology-based interventions into health and care provision in our aging society is still a challenge especially in the care pathway for people with dementia. Objective: The study aims to: (1) identify which socio-demographic characteristics are independently associated with the use of the embodied conversational agent among subjects with dementia, (2) uncover patient cluster profiles based on these characteristics, and (3) discuss technology-based interventions challenges. Methods: A virtual agent was used for four weeks by 55 persons with dementia living in their home environment. Results: Participants evaluated the agent as easy-to-use and quickly learnable. They felt confident while using the system and expressed the willingness to use it frequently. Moreover, 21/55 of the patients perceived the virtual agent as a friend and assistant who they could feel close to and who would remind them of important things. Conclusions: Technology-based interventions require a significant effort, such as personalized features and patient-centered care pathways, to be effective. Therefore, this study enriches the open discussion on how such virtual agents must be evidence-based related and designed by multidisciplinary teams, following patient-centered care as well as user-centered design approaches.

Suggested Citation

  • Vera Stara & Benjamin Vera & Daniel Bolliger & Susy Paolini & Michiel de Jong & Elisa Felici & Stephanie Koenderink & Lorena Rossi & Viviane Von Doellen & Mirko di Rosa, 2021. "Toward the Integration of Technology-Based Interventions in the Care Pathway for People with Dementia: A Cross-National Study," IJERPH, MDPI, vol. 18(19), pages 1-18, October.
  • Handle: RePEc:gam:jijerp:v:18:y:2021:i:19:p:10405-:d:649087
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    Cited by:

    1. Sara Vannelli & Filippo Visintin & Clio Dosi & Laura Fiorini & Erika Rovini & Filippo Cavallo, 2024. "A Framework for the Human-Centered Design of Service Processes Enabled by Medical Devices: A Case Study of Wearable Devices for Parkinson’s Disease," IJERPH, MDPI, vol. 21(10), pages 1-30, October.

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