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Integrating eHealth within a Transforming Mental Healthcare Setting: A Qualitative Study into Values, Challenges, and Prerequisites

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  • Karin Lorenz-Artz

    (Tranzo, Tilburg School of Social and Behavioral Sciences, Tilburg University, 5000 LE Tilburg, The Netherlands
    Mental Health Care Institute Eindhoven, 5626 ND Eindhoven, The Netherlands)

  • Joyce Bierbooms

    (Tranzo, Tilburg School of Social and Behavioral Sciences, Tilburg University, 5000 LE Tilburg, The Netherlands
    Mental Health Care Institute Eindhoven, 5626 ND Eindhoven, The Netherlands)

  • Inge Bongers

    (Tranzo, Tilburg School of Social and Behavioral Sciences, Tilburg University, 5000 LE Tilburg, The Netherlands
    Mental Health Care Institute Eindhoven, 5626 ND Eindhoven, The Netherlands)

Abstract

Mental health care is shifting towards more person-centered and community-based health care. Although integrating eHealth within a transforming healthcare setting may help accomplishing the shift, research studying this is lacking. This study aims to improve our understanding of the value of eHealth within a transforming mental healthcare setting and to define the challenges and prerequisites for implementing eHealth in particular within this transforming context. In this article, we present the results of 29 interviews with clients, social network members, and professionals of an ambulatory team in transition within a Dutch mental health care institute. The main finding is that eHealth can support a transforming practice shifting towards more recovery-oriented, person-centered, and community-based service in which shared-decision making is self-evident. The main challenge revealed is how to deal with clients’ voices, when professionals see the value of eHealth but clients do not want to start using eHealth. The shift towards client-centered and network-oriented care models and towards blended care models are both high-impact changes in themselves. Acknowledging the complexity of combining these high-impact changes might be the first step towards creating blended client-centered and network-oriented care. Future research should examine whether and how these substantial shifts could be mutually supportive.

Suggested Citation

  • Karin Lorenz-Artz & Joyce Bierbooms & Inge Bongers, 2021. "Integrating eHealth within a Transforming Mental Healthcare Setting: A Qualitative Study into Values, Challenges, and Prerequisites," IJERPH, MDPI, vol. 18(19), pages 1-14, September.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:19:p:10287-:d:646687
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    References listed on IDEAS

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    1. Radosław Stupak & Bartłomiej Dobroczyński, 2021. "From Mental Health Industry to Humane Care. Suggestions for an Alternative Systemic Approach to Distress," IJERPH, MDPI, vol. 18(12), pages 1-18, June.
    2. Jaakko Seikkula & Birgitta Alakare & Jukka Aaltonen, 2011. "The Comprehensive Open-Dialogue Approach in Western Lapland: II. Long-term stability of acute psychosis outcomes in advanced community care," Psychosis, Taylor & Francis Journals, vol. 3(3), pages 192-204.
    3. Jukka Aaltonen & Jaakko Seikkula & Klaus Lehtinen, 2011. "The Comprehensive Open-Dialogue Approach in Western Lapland: I. The incidence of non-affective psychosis and prodromal states," Psychosis, Taylor & Francis Journals, vol. 3(3), pages 179-191.
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