IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i3p1012-d316946.html
   My bibliography  Save this article

Encounters with Persons Who Frequently Use Psychiatric Emergency Services: Healthcare Professionals’ Views

Author

Listed:
  • Manuela Schmidt

    (Faculty of Health Science, Kristianstad University, 291 88 Kristianstad, Sweden
    Department of Health Sciences, Lund University, 221 00 Lund, Sweden)

  • Sigrid Stjernswärd

    (Department of Health Sciences, Lund University, 221 00 Lund, Sweden)

  • Pernilla Garmy

    (Faculty of Health Science, Kristianstad University, 291 88 Kristianstad, Sweden
    Department of Health Sciences, Lund University, 221 00 Lund, Sweden)

  • Ann-Christin Janlöv

    (Faculty of Health Science, Kristianstad University, 291 88 Kristianstad, Sweden)

Abstract

Encounters and interactions between healthcare professionals and patients are central in healthcare services and delivery. Encountering persons who frequently use psychiatric emergency services (PES), a complex patient group in a complex context, may be particularly challenging for healthcare professionals. The aim of the study was to explore healthcare professionals’ experiences of such encounters. Data were collected via individual interviews (N = 19) and a focus group interview with healthcare professionals consisting of psychiatric nurses, assistant nurses, and physicians. The data were analyzed with qualitative content analysis. This study focused on the latent content of the interview data to gain a rich understanding of the professionals’ experiences of the encounters. Two themes were identified: “Nurturing the encounter with oneself and colleagues for continuous, professional improvement” and “Striving for a meaningful connection with the patient”. The professionals experienced their encounters with persons who frequently use PES as caring, professional, and humane processes. Prerequisites to those encounters were knowing and understanding oneself, having self-acceptance and self-compassion, and working within person-centered cultures and care environments.

Suggested Citation

  • Manuela Schmidt & Sigrid Stjernswärd & Pernilla Garmy & Ann-Christin Janlöv, 2020. "Encounters with Persons Who Frequently Use Psychiatric Emergency Services: Healthcare Professionals’ Views," IJERPH, MDPI, vol. 17(3), pages 1-16, February.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:3:p:1012-:d:316946
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/3/1012/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/17/3/1012/
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:3:p:1012-:d:316946. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.