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Assessing Communication during Remote Follow-Up of Users with Pacemakers in Norway: The NORDLAND Study, a Randomized Trial

Author

Listed:
  • Daniel Catalan-Matamoros

    (Health Research Centre, University of Almeria, 04120 Almeria, Spain
    Department of Communication Studies, University Carlos III of Madrid, 28903 Madrid, Spain)

  • Antonio Lopez-Villegas

    (Division of Medicine, Nordland Hospital, 8005 Bodø, Norway
    Institute of Clinical Medicine, Faculty of Health Sciences, University of Tromsø, 9010 Tromsø, Norway
    Social Involvement of Critical and Emergency Medicine, CTS-609 Research Group, Hospital de Poniente, 04700 Almeria, Spain)

  • Knut Tore Lappegård

    (Division of Medicine, Nordland Hospital, 8005 Bodø, Norway
    Institute of Clinical Medicine, Faculty of Health Sciences, University of Tromsø, 9010 Tromsø, Norway)

  • Remedios Lopez-Liria

    (Health Research Centre, University of Almeria, 04120 Almeria, Spain
    Department of Nursing Science, Physiotherapy and Medicine, University of Almería, 04120 Almeria, Spain)

Abstract

As effective communication is a key ingredient for the provision of quality healthcare services, this study aimed to explore the communication experiences in the remote monitoring of older adults with a pacemaker. The study was based on a non-masked randomized observational design. The Healthcare Communication Questionnaire and in-depth interviews were conducted for data collection. A total of 49 patients participated in the study. The study findings reveal overall positive communication experiences by pacemaker users in remote monitoring with no significant differences from users in hospital monitoring. The remote option is perceived as safe and convenient, and communicating with the clinicians from home is considered comfortable and confidential. The study provides insights into the content of communication experiences in telehealth and practical implications in healthcare contexts. In a world that increasingly relies on remote communication, it is crucial to match technologies to patient needs and assess communication with patients. This will ensure the success of new models of care and establish appropriate criteria for the use of telehealth services. These criteria are all relevant in the implementation of health technology in the future as a part of effective patient-centered care.

Suggested Citation

  • Daniel Catalan-Matamoros & Antonio Lopez-Villegas & Knut Tore Lappegård & Remedios Lopez-Liria, 2020. "Assessing Communication during Remote Follow-Up of Users with Pacemakers in Norway: The NORDLAND Study, a Randomized Trial," IJERPH, MDPI, vol. 17(20), pages 1-12, October.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:20:p:7678-:d:432325
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    References listed on IDEAS

    as
    1. Remedios López-Liria & Antonio López-Villegas & Terje Enebakk & Hilde Thunhaug & Knut Tore Lappegård & Daniel Catalán-Matamoros, 2019. "Telemonitoring and Quality of Life in Patients after 12 Months Following a Pacemaker Implant: the Nordland Study, a Randomised Trial," IJERPH, MDPI, vol. 16(11), pages 1-13, June.
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    Cited by:

    1. Knut Tore Lappegård & Frode Moe, 2021. "Remote Monitoring of CIEDs—For Both Safety, Economy and Convenience?," IJERPH, MDPI, vol. 19(1), pages 1-12, December.

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