IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i11p3954-d366767.html
   My bibliography  Save this article

Using the Integrated Kano–RIPA Model to Explore Teaching Quality of Physical Education Programs in Taiwan

Author

Listed:
  • Gordon Chih-Ming Ku

    (Department of Social Sport, Lingnan Normal University, No.29, Cunjin Rd., Chikan Dist., Zhanjiang 524048, Guangdong, China)

  • I-Wei Shang

    (Department of Physical Education and Kinesiology, National Dong Hwa University, No. 1, Sec. 2., Da-Hsueh Rd., Shou-Feng, Hualien 974, Taiwan)

Abstract

The purpose of this study was to apply the Kano model and revised importance–performance analysis (RIPA) to explore the teaching quality of physical education programs at Taiwanese universities. Random sampling was used to select universities from the north, south, central, and east areas of Taiwan. The questionnaire developed by the researcher included 20 items within four subscales. A total of 970 students participated in this study. A combination of the Kano model and RIPA was used for analysis. The results indicate that the item “physical education teachers have cordial attitudes toward instructions” fell into the “keep up the good work” designation of RIPA and the fourth quadrant of the Kano model. A patient and cordial attitude towards students can, therefore, be considered an important quality factor for physical education programs. Teacher–student relationships should, therefore, form a priority for physical education teachers looking to increase student satisfaction and optimize their programs.

Suggested Citation

  • Gordon Chih-Ming Ku & I-Wei Shang, 2020. "Using the Integrated Kano–RIPA Model to Explore Teaching Quality of Physical Education Programs in Taiwan," IJERPH, MDPI, vol. 17(11), pages 1-13, June.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:11:p:3954-:d:366767
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/11/3954/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/17/11/3954/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ziegler, Jackie & Dearden, Philip & Rollins, Rick, 2012. "But are tourists satisfied? Importance-performance analysis of the whale shark tourism industry on Isla Holbox, Mexico," Tourism Management, Elsevier, vol. 33(3), pages 692-701.
    2. Jiunn-I Shieh & Hsin-Hung Wu, 2011. "Applying information-based methods in importance–performance analysis when the information of importance is unavailable," Quality & Quantity: International Journal of Methodology, Springer, vol. 45(3), pages 545-557, April.
    3. Robert Crosnoe & Monica Kirkpatrick Johnson & Glen H. Elder, 2004. "School Size and the Interpersonal Side of Education: An Examination of Race/Ethnicity and Organizational Context," Social Science Quarterly, Southwestern Social Science Association, vol. 85(5), pages 1259-1274, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jingjing Lin & Xinyang Li & Jinghan Lin, 2024. "Evaluation of Age-Appropriate Public Seats in Comprehensive Parks and Sustainable Design Strategies Based on the Kano-Importance–Performance Analysis Model," Sustainability, MDPI, vol. 16(16), pages 1-25, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bentz, Julia & Lopes, Fernando & Calado, Helena & Dearden, Philip, 2016. "Enhancing satisfaction and sustainable management: Whale watching in the Azores," Tourism Management, Elsevier, vol. 54(C), pages 465-476.
    2. Guizzardi, Andrea & Stacchini, Annalisa, 2017. "Destinations strategic groups via Multivariate Competition-based IPA," Tourism Management, Elsevier, vol. 58(C), pages 40-50.
    3. Sever, Ivan, 2015. "Importance-performance analysis: A valid management tool?," Tourism Management, Elsevier, vol. 48(C), pages 43-53.
    4. Pan, Frank C., 2015. "Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel," Tourism Management, Elsevier, vol. 46(C), pages 84-91.
    5. Filby, Nicole E. & Stockin, Karen A. & Scarpaci, Carol, 2015. "Social science as a vehicle to improve dolphin-swim tour operation compliance?," Marine Policy, Elsevier, vol. 51(C), pages 40-47.
    6. Michele Preziosi & Alessia Acampora & Maria Claudia Lucchetti & Roberto Merli, 2022. "Delighting Hotel Guests with Sustainability: Revamping Importance-Performance Analysis in the Light of the Three-Factor Theory of Customer Satisfaction," Sustainability, MDPI, vol. 14(6), pages 1-20, March.
    7. Federica Cugnata & Silvia Salini, 2014. "Model-based approach for importance–performance analysis," Quality & Quantity: International Journal of Methodology, Springer, vol. 48(6), pages 3053-3064, November.
    8. Bee-Lia Chua & Shahrim Karim & Sanghyeop Lee & Heesup Han, 2020. "Customer Restaurant Choice: An Empirical Analysis of Restaurant Types and Eating-Out Occasions," IJERPH, MDPI, vol. 17(17), pages 1-23, August.
    9. Lai, Ivan Ka Wai & Hitchcock, Michael, 2015. "Importance–performance analysis in tourism: A framework for researchers," Tourism Management, Elsevier, vol. 48(C), pages 242-267.
    10. Esmailpour, Javad & Aghabayk, Kayvan & Abrari Vajari, Mohammad & De Gruyter, Chris, 2020. "Importance – Performance Analysis (IPA) of bus service attributes: A case study in a developing country," Transportation Research Part A: Policy and Practice, Elsevier, vol. 142(C), pages 129-150.
    11. Kuan-Mien Hsieh & Frank Pan, 2019. "Importance and performance analysis on the investor’s choice of an offshore mutual fund and a bank channel in Taiwan," International Journal of Finance & Banking Studies, Center for the Strategic Studies in Business and Finance, vol. 8(3), pages 01-12, July.
    12. Cai, Gangwei & Xu, Binyan & Lu, Feidong & Lu, Ye, 2023. "The promotion strategies and dynamic evaluation model of exhibition-driven sustainable tourism based on previous/prospective tourist satisfaction after COVID-19," Evaluation and Program Planning, Elsevier, vol. 101(C).
    13. Md. Emaj Uddin, 2017. "Ecological Framework for Primary School Attainment in Ethnic Minority Children in Bangladesh," Child Indicators Research, Springer;The International Society of Child Indicators (ISCI), vol. 10(3), pages 693-713, September.
    14. Nam, Seungju & Song, Woon-Kyung & Yoon, Heekweon, 2023. "An maintenance, repair, and overhaul (MRO) safety oversight system analysis: A case in Korea," Journal of Air Transport Management, Elsevier, vol. 107(C).
    15. Chen, Pin-Zheng & Liu, Wan-Yu, 2019. "Assessing management performance of the national forest park using impact range-performance analysis and impact-asymmetry analysis," Forest Policy and Economics, Elsevier, vol. 104(C), pages 121-138.
    16. Boley, B. Bynum & McGehee, Nancy Gard & Tom Hammett, A.L., 2017. "Importance-performance analysis (IPA) of sustainable tourism initiatives: The resident perspective," Tourism Management, Elsevier, vol. 58(C), pages 66-77.
    17. Karim Charaf & Ahmed Fath-Allah Rahmouni, 2014. "Using Importance Performance Analysis to Evaluate the Satisfaction of Activity-Based Costing Adopters," Journal of Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems, The Bucharest University of Economic Studies, vol. 13(4), pages 665-685, December.
    18. Dimitri Van Maele & Mieke Van Houtte, 2011. "The Quality of School Life: Teacher-Student Trust Relationships and the Organizational School Context," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 100(1), pages 85-100, January.
    19. Mohammed Ali Sharafuddin & Meena Madhavan, 2024. "Thematic Evolution of Blue Tourism: A Scientometric Analysis and Systematic Review," Global Business Review, International Management Institute, vol. 25(2), pages 533-554, April.
    20. Sheng, Xiaojing & Simpson, Penny M. & Siguaw, Judy A., 2014. "U. S. winter migrants' park community attributes: An importance–performance analysis," Tourism Management, Elsevier, vol. 43(C), pages 55-67.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:11:p:3954-:d:366767. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.