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Co-Creation with Older Adults to Improve User-Experience of a Smartphone Self-Test Application to Assess Balance Function

Author

Listed:
  • Linda Mansson

    (Department of Community Medicine and Rehabilitation, Section of Physiotherapy, Umeå University, 901 87 Umeå, Sweden)

  • Maria Wiklund

    (Department of Community Medicine and Rehabilitation, Section of Physiotherapy, Umeå University, 901 87 Umeå, Sweden)

  • Fredrik Öhberg

    (Department of Radiation Science, Umeå University, 901 87 Umeå, Sweden)

  • Karin Danielsson

    (Department of Informatics, Umeå University, 901 87 Umeå, Sweden)

  • Marlene Sandlund

    (Department of Community Medicine and Rehabilitation, Section of Physiotherapy, Umeå University, 901 87 Umeå, Sweden)

Abstract

This co-creation study aimed to develop a smartphone self-test application for balance and leg strength in collaboration between older adults and the research team. The paper describes older participants’ preferences for, and their contribution to, the application design. Technology to assess movements is available in smartphones with built-in sensors, and one of the challenges is to develop a valuable self-test for older adults. The participants contributed to the design of the application’s instructions and user interface. Multiple data collection methods were used: user-test with Think aloud method, mock-ups, homework assignment as co-researcher, audio and video recordings. Qualitative content analysis with a deductive-inductive approach was used, guided by the Optimized Honeycomb model for user experience (UX) as a categorization matrix. The analysis resulted in 17 subcategories within the seven facets of the UX Honeycomb model (findable, accessible, usable, desirable, credible, useful, and valuable), and describes the older participants’ preferences and experiences. The main results were participants’ desire to know why, to get clear and appropriate information, and expectations of the self-test to be useful. It was feasible and valuable to develop the self-test application in co-creation with the intended user-group, in order to get direct feedback and suggestions for the development.

Suggested Citation

  • Linda Mansson & Maria Wiklund & Fredrik Öhberg & Karin Danielsson & Marlene Sandlund, 2020. "Co-Creation with Older Adults to Improve User-Experience of a Smartphone Self-Test Application to Assess Balance Function," IJERPH, MDPI, vol. 17(11), pages 1-17, May.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:11:p:3768-:d:363137
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    Cited by:

    1. Yoon, Sang-Hyeak & Park, Ga-Yun & Kim, Hee-Woong, 2022. "Unraveling the relationship between the dimensions of user experience and user satisfaction: A smart speaker case," Technology in Society, Elsevier, vol. 71(C).

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