IDEAS home Printed from https://ideas.repec.org/a/gam/jdataj/v10y2025i3p29-d1596200.html
   My bibliography  Save this article

HOSPI Application to Portuguese Hospitals’ Websites

Author

Listed:
  • Delfina Soares

    (Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), United Nations University, 4810-225 Guimarães, Portugal)

  • Joana Carvalho

    (Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), United Nations University, 4810-225 Guimarães, Portugal)

  • Dimitrios Sarantis

    (Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), United Nations University, 4810-225 Guimarães, Portugal)

Abstract

The Health Online Service Provision Index (HOSPI) is an instrument to assess and monitor hospitals’ websites. The index comprises four criteria—Content, Services, Community Interaction and Technology Features—each with a subset of indicators and sub-indicators. HOSPI was applied to the Portuguese hospitals’ websites in 2023, originating the dataset described in this article. The article also provides a detailed account of the data collection process, which involved direct observation of the websites and specific treatment methods, ensuring the reliability and validity of the dataset. It underscores the relevance of having this data available and how it can improve service provision online in health facilities and support policymaking.

Suggested Citation

  • Delfina Soares & Joana Carvalho & Dimitrios Sarantis, 2025. "HOSPI Application to Portuguese Hospitals’ Websites," Data, MDPI, vol. 10(3), pages 1-19, February.
    • Handle: RePEc:gam:jdataj:v:10:y:2025:i:3:p:29-:d:1596200
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2306-5729/10/3/29/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2306-5729/10/3/29/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gruca, Thomas S. & Wakefield, Douglas S., 2004. "Hospital web sites: Promise and progress," Journal of Business Research, Elsevier, vol. 57(9), pages 1021-1025, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hinz, Vera & Drevs, Florian & Wehner, Jürgen, 2012. "Electronic word of mouth about medical services," hche Research Papers 2012/05, University of Hamburg, Hamburg Center for Health Economics (hche).
    2. Aguado Correa, Francisco & Barcos, Lucía, 2005. "Benefits of connecting rfid and lean principles in health care," DEE - Working Papers. Business Economics. WB wb054410, Universidad Carlos III de Madrid. Departamento de Economía de la Empresa.
    3. Sarantis, Demetrios & Soares, Delfina & Carvalho, Joana, 2022. "Developing health sector websites assessment instrument: Challenges and pitfalls," Evaluation and Program Planning, Elsevier, vol. 92(C).
    4. Bahar YASIN & Hilal OZEN, 2011. "Gender Differences in The Use of Internet for Health Information Search," Ege Academic Review, Ege University Faculty of Economics and Administrative Sciences, vol. 11(2), pages 229-240.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jdataj:v:10:y:2025:i:3:p:29-:d:1596200. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.