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U.S. Households' Access to and Use of Electronic Banking, 1989-2007

Author

Listed:
  • Catherine J. Bell
  • Jeanne M. Hogarth
  • Eric Robbins

Abstract

Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers' access to, adoption of, and attitudes toward various e-banking products and services and looks at several emerging technologies.

Suggested Citation

  • Catherine J. Bell & Jeanne M. Hogarth & Eric Robbins, 2009. "U.S. Households' Access to and Use of Electronic Banking, 1989-2007," Federal Reserve Bulletin, Board of Governors of the Federal Reserve System (U.S.), vol. 95(7), pages .99-121, July.
    • Handle: RePEc:fip:fedgrb:89529
    DOI: 10.17016/bulletin.2009.95-7
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    File URL: https://www.federalreserve.gov/pubs/bulletin/2009/articles/onlinebanking/default.htm
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