The Role of Stakeholder Relationship Management Crisis Management Processes within the Hotel Industry in a Tourism Context
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References listed on IDEAS
- Arbel, Avner & Bargur, Jona, 1980. "A planning model for crisis management in the tourism sector," European Journal of Operational Research, Elsevier, vol. 5(2), pages 77-85, August.
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Cited by:
- Thams, Andreas & Zech, Nicola & Rempel, David & Ayia-Koi, Albert, 2020. "An initial assessment of economic impacts and operational challenges for the tourism & hospitality industry due to COVID-19," IU Discussion Papers - Hospitality, Tourism & Event 2/2020, IU International University of Applied Sciences.
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Keywords
stakeholder relationship management; crisis management; hotel industry; tourism; destination management;All these keywords.
JEL classification:
- M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
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