IDEAS home Printed from https://ideas.repec.org/a/eur/ejnmjr/81.html
   My bibliography  Save this article

Validating Delone and Mclean Success Model in Hospitals of United Arab Emirates

Author

Listed:
  • Kamilia Abdulmutalib Mohamed Jad

    (Pendidikan Sultan Idris University, Malaysia)

  • Zainol Zuraidah

Abstract

The UAE is well-known country in providing a high-quality technology-based healthcare. Almost all hospitals in the UAE deploy HIS in public and private hospitals, but this progress is not free from obstacles and challenges. A lack of expertise is the major problem to successfully deploying HIS by hospitals. Despite the ongoing expansion of healthcare technologies in the UAE, there is an absence of a framework that explain how the quality attributes of HIS (system quality, information quality, and service quality) contribute to patients’ satisfaction and boost the intention to use the system on regular bases. Determining the significance of these relationships is crucial to evaluate the framework that correlated them together towards better healthcare service. The aim of this study is to validate the Delone and McLean success model in healthcare domain, in particular the adoption of HIS in Al-Sharjah public hospitals Hence, quantitative methodology based on SEM was adopted to achieve this aim. A number of 428 questionnaires out of 500 distributed copies were used for data analysis. The result revealed that system quality, information quality, and service quality have significant effect on patient satisfaction and the intention to use HIS on regular bases.

Suggested Citation

  • Kamilia Abdulmutalib Mohamed Jad & Zainol Zuraidah, 2024. "Validating Delone and Mclean Success Model in Hospitals of United Arab Emirates," European Journal of Natural Sciences and Medicine Articles, Revistia Research and Publishing, vol. 7, 2024.
    • Handle: RePEc:eur:ejnmjr:81
    as

    Download full text from publisher

    File URL: https://revistia.com/index.php/ejnm/article/view/1951
    Download Restriction: no
    File URL: https://revistia.com/files/articles/ejnm_v6_i2_23/Jad.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Won Lee & So Yoon Kim & Sang‐il Lee & Sun Gyo Lee & Hyung Chul Kim & Insook Kim, 2018. "Barriers to reporting of patient safety incidents in tertiary hospitals: A qualitative study of nurses and resident physicians in South Korea," International Journal of Health Planning and Management, Wiley Blackwell, vol. 33(4), pages 1178-1188, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.

      Corrections

      All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eur:ejnmjr:81. See general information about how to correct material in RePEc.

      If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

      If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

      If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

      For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Revistia Research and Publishing (email available below). General contact details of provider: https://revistia.com/index.php/ejnm .

      Please note that corrections may take a couple of weeks to filter through the various RePEc services.

      IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.