Emotional Intelligence and Work-Life Balance in Employees

The purpose of this study was to investigate the impact of Emotional Intelligence and work-life balance on the quality of life of workers. The study used a quantitative methodology to meet the objectives of the study. While on the other hand, primary data was collected from responses to questionnaires widely distributed on the Google Forms platform. The sample of the study consisted of workers from different public and private sectors in the city of Tirana. In general, the participants in this study were a young age group, newly familiar with work and as such may still be trying to balance not only work-family conflicts but also to manage emotional intelligence in the workplace. The results of the study showed that there is no significant relationship between Emotional Intelligence and Work-Family conflict among the study participants. However, there was a significant relationship between Emotional Intelligence and Family-Work conflicts. The study also found that a high emotional intelligence also translated into a better quality of life among the study respondents, and these results varied depending on age, gender, education, length of time in the current job, and overall work experience. This synthesis of research on work-family conflict and emotional intelligence offers a multifaceted contribution to theory, practice, and policy. By integrating findings from diverse theoretical frameworks, it enhances our understanding of the complex interplay between emotional intelligence and the experience of work-family conflict. Practically, it highlights the significance of emotional intelligence in managing work-family conflict, suggesting interventions such as training programs and supportive organizational cultures. From a policy perspective, it suggests incorporating emotional intelligence measures into recruitment and advocating for work-life balance policies. These insights pave the way for more effective strategies to promote well-being and productivity in the workplace.