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Diseño de un manual de procedimientos de los departamentos administrativos y de talento humano de la compañía Chartur S.A

Author

Listed:
  • Shirley Paola Ortiz Yánez
  • Ximena Roxanna Santos Rivas
  • Darwin Ordoñez Iturralde

Abstract

En el entorno empresarial globalizado, el contar con flexibilidad en la estructura orgánico funcional que permita responder a los cambios que requiere la organización para dar soluciones inmediatas y acorde a las necesidades de los clientes vuelve importante contar con un manual de procedimientos para dos departamentos de la Compañía Chartur S.A dichos departamentos Talento Humano y Administrativos tienen falencias al realizar sus actividades diarias lo cual genera pérdidas tanto de tiempo como económicas ya que al no saber los empleados sus actividades definidas esto genera un caos al realizar lo solicitado día a día.

Suggested Citation

  • Shirley Paola Ortiz Yánez & Ximena Roxanna Santos Rivas & Darwin Ordoñez Iturralde, 2017. "Diseño de un manual de procedimientos de los departamentos administrativos y de talento humano de la compañía Chartur S.A," Revista Caribeña de Ciencias Sociales, Servicios Académicos Intercontinentales SL, issue 2017-09, September.
    • Handle: RePEc:erv:rccsrc:y:2017:i:2017-09:17
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