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Influence of institutional profiles on time to recall

Author

Listed:
  • Etayankara Muralidharan
  • Hari Bapuji
  • André Laplume

Abstract

Purpose - – This paper aims to understand why firms expedite or delay product recall decisions involving international sourcing. Design/methodology/approach - – This paper combines US toy recall data from the Consumer Products Safety Commission database for the period from 1988to 2011 with World Economic Forum data on institutional environments to predict the effect the host country conditions have on recall timing decisions. Findings - – Firms tend to expedite decisions to recall defective products sourced from countries where the informal institutional profile is perceived to be unfavorable for quality manufacture. Research limitations/implications - – The reported research is empirical in nature and uses pooled cross-country, single-industry data. Practical implications - – Managers should be careful not to allow their biases to affect their product recall timing decisions. Originality/value - – Whereas previous research has examined recall timing decisions, this study is the first to consider the institutional environment where products are sourced from as an explanatory variable.

Suggested Citation

  • Etayankara Muralidharan & Hari Bapuji & André Laplume, 2015. "Influence of institutional profiles on time to recall," Management Research Review, Emerald Group Publishing Limited, vol. 38(6), pages 605-626, June.
    • Handle: RePEc:eme:mrrpps:v:38:y:2015:i:6:p:605-626
    DOI: 10.1108/MRR-12-2013-0293
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    Citations

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    Cited by:

    1. Muralidharan, Etayankara & Hora, Manpreet & Bapuji, Hari, 2022. "Hazard severity and time to recall: Evidence from the toy industry," Journal of Business Research, Elsevier, vol. 139(C), pages 954-963.
    2. Fuan Li & Xingyuan Wang & Rajiv Kashyap, 2019. "Socially Responsible Practice and CSR Orientation of Chinese Managers: The Role of Confucian Ethics and Confucian Dynamism," Sustainability, MDPI, vol. 11(23), pages 1-13, November.
    3. Miranda J. Welbourne Eleazar, 2022. "Immoral Entrenchment: How Crisis Reverses the Ethical Effects of Moral Intensity," Journal of Business Ethics, Springer, vol. 180(1), pages 71-89, September.
    4. Etayankara Muralidharan & Wenxia Guo & Hesham Fazel & William Wei, 2021. "Organizational Response to Goods Failure Complaints: The Role of Culture on Perceptions of Interactional Justice and Customer Satisfaction," Global Business Review, International Management Institute, vol. 22(6), pages 1327-1344, December.

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