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Operational or strategic benefits

Author

Listed:
  • Arun Kumar Tarofder
  • S.M. Ferdous Azam
  • Abdullah Nabeel Jalal

Abstract

Purpose - The purpose of this study is twofold: identifying important determinants for effective adoption of internet technologies in an organizational supply chain context and examining and classifying benefits yielded from internet adoption in supply chain. Design/methodology/approach - A structured Web-based questionnaire was designed and administered to respondents to collect the primary data. With two reminders, this study managed to obtain 236 respondents from different industries in Malaysia. Structural equation modelling was applied to test the seven hypotheses. Findings - Four of five factors were significant for successful implementation of internet technologies in organizations. In addition, results suggested that internet technologies contribute more to operational activities rather than strategic initiatives, which would be one of the main contributions of this study. Research limitations/implications - This study is limited by its being based on organizational perception rather than absolute value for measuring the benefits of internet adoption. Moreover, this study applied the cross-sectional technique which may limit generalizability of the findings. Practical implications - This study provides in-depth knowledge about internet adoption and benefits for the organization by combining both theoretical and empirical knowledge. It helps managers to understand the importance and process of internet adoption. Originality/value - Organizations who are interested in adopting the internet in their supply chain may feel that these results will guide them in making their final decision.

Suggested Citation

  • Arun Kumar Tarofder & S.M. Ferdous Azam & Abdullah Nabeel Jalal, 2017. "Operational or strategic benefits," Management Research Review, Emerald Group Publishing Limited, vol. 40(1), pages 28-52, January.
  • Handle: RePEc:eme:mrrpps:mrr-10-2015-0225
    DOI: 10.1108/MRR-10-2015-0225
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    Citations

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    Cited by:

    1. Fatemeh Akhyani & Alireza Komeili Birjandi & Reza Sheikh & Shib Sankar Sana, 2022. "New approach based on proximity/remoteness measurement for customer classification," Electronic Commerce Research, Springer, vol. 22(2), pages 267-298, June.
    2. Azzam A. Abou-Moghli, 2018. "An Assessment of Strategic Management on Supply Chain Management and Logistics - A Path Analysis," Journal of Business Administration Research, Journal of Business Administration Research, Sciedu Press, vol. 7(2), pages 29-39, October.

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