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Rewards and recognition to engage private bank employees

Author

Listed:
  • Piyali Ghosh
  • Alka Rai
  • Ragini Chauhan
  • Gargi Baranwal
  • Divya Srivastava

Abstract

Purpose - The purpose of this study is to examine the potential mediating role of employee engagement between rewards and recognition and normative commitment. Design/methodology/approach - Responses of a sample of 176 private bank employees in India were used to examine the proposed mediated model. Findings - The variable rewards and recognition is found to be significantly correlated to both employee engagement and normative commitment. Results of regression have been analyzed in line with the four conditions of mediation laid down by Baron and Kenny (1986). Further, SPSS macro developed by Preacher and Hayes (2004) is used to test the proposed mediation model. The relationship between rewards and recognition and normative commitment is found to become smaller after controlling the variable employee engagement. The results provide partial support to the mediation hypothesis. Originality/value - Normative commitment has been less researched relative to the attention paid to affective commitment. Further, no research has yet focused on the impact of rewards and recognition on normative commitment, with the mediating impact of employee engagement. This study hence provides the first empirical test of the established relationship between rewards and recognition and employee engagement by introducing normative commitment as an outcome variable.

Suggested Citation

  • Piyali Ghosh & Alka Rai & Ragini Chauhan & Gargi Baranwal & Divya Srivastava, 2016. "Rewards and recognition to engage private bank employees," Management Research Review, Emerald Group Publishing Limited, vol. 39(12), pages 1738-1751, December.
    • Handle: RePEc:eme:mrrpps:mrr-09-2015-0219
    DOI: 10.1108/MRR-09-2015-0219
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    Cited by:

    1. Molefe Jonathan Maleka & Cecile Schultz & Lize van Hoek & Leigh-Anne Paul Dachapalli & Suzette Ragadu, 2017. "Measuring employee engagement of low-income workers either working at or visiting Marabastad Mall in the City of Tshwane Metropolitan Municipality," Journal of Economics and Behavioral Studies, AMH International, vol. 9(5), pages 74-82.

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