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The effect of human IT capability on organizational agility: an empirical analysis

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  • Sukanya Panda
  • Santanu Kumar Rath

Abstract

Purpose - The purpose of this study underpins investigation of the impact of human IT capabilities (comprising business functions, interpersonal management and technology management expertise) on organizational agility (in terms of sensing and responding agilities). The moderating influence of IT infrastructure spending on this human IT–agility linkage is also thoroughly investigated. Design/methodology/approach - Primary data collected from 300 IT personnel working in various publicly owned banking groups functioning across India are used for this study and structural equation modeling (SEM) is used to assess the human IT–agility link. Findings - The two-fold research findings highlight the following: first, human IT capabilities enable both the sensing and responding components of agility and second, firms need to focus on translating huge and impudent IT investments into building superior capabilities to effectively shape agility. Originality/value - This study greatly contributes to the information system (IS) literature by examining human IT capability and agility in terms of second-order constructs and provides a more holistic and comprehensive understanding of this unique relationship. The study precisely investigates the manner in which distinct human IT capability dimensions interact with both types of agilities along with the moderating effect of IT spending on this linkage.

Suggested Citation

  • Sukanya Panda & Santanu Kumar Rath, 2017. "The effect of human IT capability on organizational agility: an empirical analysis," Management Research Review, Emerald Group Publishing Limited, vol. 40(7), pages 800-820, July.
    • Handle: RePEc:eme:mrrpps:mrr-07-2016-0172
    DOI: 10.1108/MRR-07-2016-0172
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    Citations

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    Cited by:

    1. Rabindra Kumar Pradhan & Kailash Jandu & Lopamudra Hati & Madhusmita Panda, 2024. "Being Nice Goes Long Way: Manifesting Compassion for Others Enacts in Experiencing Positive Emotions and Workplace Happiness for the Employees," Business Perspectives and Research, , vol. 12(2), pages 208-223, April.
    2. Rima Zitkiene & Mindaugas Deksnys, 2018. "Organizational Agility Conceptual Model," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 14(2), pages 115-129.
    3. Ciampi, Francesco & Faraoni, Monica & Ballerini, Jacopo & Meli, Francesco, 2022. "The co-evolutionary relationship between digitalization and organizational agility: Ongoing debates, theoretical developments and future research perspectives," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    4. Wageeh A. Nafei, 2018. "The Mediating Role of Organizational Identification in the Relationship between Quality of Work Life and Organizational Agility: A Study on Menoufia University Hospitals," International Business Research, Canadian Center of Science and Education, vol. 11(1), pages 184-203, January.
    5. Ludovica Moi & Francesca Cabiddu, 2021. "Leading digital transformation through an Agile Marketing Capability: the case of Spotahome," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 25(4), pages 1145-1177, December.
    6. Eilers, Karen & Peters, Christoph & Leimeister, Jan Marco, 2022. "Why the agile mindset matters," Technological Forecasting and Social Change, Elsevier, vol. 179(C).

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