Toward Industry 4.0 in home appliance industry: challenges and future perspectives

Purpose - Considering the problems faced by the home appliance industry in Iran, such as the increase in waste, lack of information transparency and lack of traceability of manufactured products, etc. the companies in the home appliance industry are moving toward Industry 4.0 and have been prompted to use it. On the other hand, the adoption of Industry 4.0 is associated with challenges that may lead to the failure of the adoption project and the bankruptcy of home appliance manufacturers. This study identified the challenges in the implementation of Industry 4.0 on current status and provided suitable solutions to overcome the identified challenges. Design/methodology/approach - In this study, a review of the literature and background of Industry 4.0 identified the challenges that influence the adoption of Industry 4.0. To measure the current status of the identified challenges, the opinions of experts in the Iranian home appliance industry were used. To find solutions to the challenges in the adoption of Industry 4.0 in the Iranian home appliance industry, a fuzzy cognitive mapping and scenario design were used. Findings - The results of this study show that to face the challenge of data sharing, skilled personnel should be effectively promoted among workers in the home appliance industry. The results of this study also show that the barriers to cooperation should be removed to reduce the impact of the IT Security Concerns challenge. Originality/value - This paper is the first article that identifies the challenges and effective solutions for implementing Industry 4.0 in the home appliance industry.