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Interactive performance measurement systems, self-profiling, job challenge and individual performance

Author

Listed:
  • Muhammad Dahlan
  • Yuliansyah Yuliansyah
  • Arief Fadhilah
  • Muafi Muafi
  • Abdulrahman I. Al Shikhy
  • Zuraidah Mohd Sanusi
  • Yusarina Mat Isa

Abstract

Purpose - This study aims to investigate the extent to which interactive performance measurement systems (IPMS), self-profiling and job challenge can improve individual performance. Design/methodology/approach - The authors study the service sector in companies listed on the Indonesian Stock Exchange. From 200 distributed questionnaires, they obtain 89 usable data points, which they analyse using SmartPLS. Findings - The authors find that IPMS improves both self-profiling and job challenge. Both variables significantly boost individual performance. Research limitations/implications - This study implies that managers can open communication channels to a subordinate to increase individual self-profiling that leads to the improvement of job challenge to generate excellent performance. Originality/value - This study investigates the importance of self-profiling and job challenge at middle- to lower-level employees in the service sector who receive less attention in the field of management accounting.

Suggested Citation

  • Muhammad Dahlan & Yuliansyah Yuliansyah & Arief Fadhilah & Muafi Muafi & Abdulrahman I. Al Shikhy & Zuraidah Mohd Sanusi & Yusarina Mat Isa, 2019. "Interactive performance measurement systems, self-profiling, job challenge and individual performance," International Journal of Ethics and Systems, Emerald Group Publishing Limited, vol. 36(1), pages 87-97, November.
    • Handle: RePEc:eme:ijoesp:ijoes-02-2019-0037
    DOI: 10.1108/IJOES-02-2019-0037
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